Cicilia Hotels & Spa

- Prepare marketing materials, sales kit for sales activities (brochures, leaflets, presentations, service capability, price lists, gift initiative, etc.)
- Identify potential clients and approach them for selling SGS services
- Maintain good relationship with existing clients to improve sales revenue
- Create plans to visit clients or to contact them by phones/ emails and implement these plans
- To prepare/ suggest selling prices, discount levels for Sale Manager/supervisor's approval
- Collect market information (both about industries and competitors) in order to suggest proper selling schemes for Sale Manager/supervisor's approval
- Monthly review clients revenues, monitor their performance and have proper actions to improve their performance
- Prepare weekly/ monthly business reports which includes sales achievement, project approach, market information, competitor's activities to Sale Manager/supervisor
- Coordinate with Customer Service Team and related Section Manager to handle clients' complaints/ claims or collect outstanding debts