Việc làm Cơ Khí Vina Nha Trang
Tìm thấy 1 việc làm đang tuyển dụng
Cơ Khí Vina Nha Trang
Đã xác minh
Operation Manager-Logistics field
Cơ Khí Vina Nha Trang
10 việc làm
0 Lượt ứng tuyển
Lượt xem 6
Tweet
Facebook
Copy Link
Thông tin cơ bản
Mức lương:
50 - 60 triệu
Chức vụ:
Nhân viên
Ngày đăng tuyển:
26/12/2023
Hạn nộp hồ sơ:
22/10/2024
Hình thức:
FULL_TIME
Kinh nghiệm:
5 - 10 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Hà Nội
Chi tiết công việc
JOB DESCRIPTION
1. Build the plans and strategies of CS & Pricing
- Develop and implement short-term and long-term strategies and plans for CS & Pricing department to improve service quality.
2.1. Coordinate and manage CS Service
- Manage overall customer service operation, service quality and management resources of customer relationship.
- Manage the performance of CS in charge of import and export goods and domestic CS in compliance with the Company's process and SOP with customers.
- Monitor the service quality through customer's reflection & engagement, rate of complaint/positive feedback, - employee problem-solving ability.
2.2. Coordinate and manage Pricing assignments
- In charge of getting prices from shipping lines and domestic suppliers.
- Dealing with vendors/ partners about international freight rates, negotiate for the lowest price.
- Follow team to keep updating the rates for Sales Department.
- Monitor and update shipping contract prices.
- Maintain and develop relationships with shipping lines, airlines, coloaders.
- Solve arising problems (apply for extension of closing time, cont shell, dump yard...).
- Support and coordinate with Sales/Cus/Doc Department to resolve related issues.
- Regularly update market information.
- Research the market and evaluate the advantages of shipping lines, airlines, international agents and purpose .
- Handle related situations.
- Propose to BOD about the working plan, development methods, product strategy building.
3. Maintain and expand relationships with customers & shipping lines/agents/suppliers
- Receive problems and requirements of customers provided by CS staff.
- Guide & offer solutions to support CS & Pricing staff to give feedback to customers/shipping lines/agents/suppliers.
- Work directly with shipping lines and customers/shipping lines/agents/suppliers.
- Control and improve service quality by bringing service evaluation criteria.
- Implement quarterly service evaluation to customers.
4. Studying and training
- Research and training plan for new products: study how to handle, general concepts of new products.
- Build training plan of Soft skills for team members.
- Learn the knowledge and process of handling goods in the USA for delivery.
5. Internal management
- Support, participate in the recruitment process of CS & Pricing staff.
- Develop training programs, direct training to ensure the quality of CS & Pricing staff, evaluate employee performance periodically.
- Build and develop CS & Pricing process. Implement periodical evaluation of CS & Pricing processes and continuously improve innovation.
- Develope goals and KPIs for CS & Pricing Department.
- Supervise the activities of CS & Pricing staff, speed up the progress, quality and capacity of CS & Pricing staff's work.
- Propose to reward/ reprimand/ discipline CS & Pricingstaff base on case-by-case.
- Engage with team members and improve team collaboration .
- Communicate and support to solve issue with related departments.
- Report periodically as required by BOD.
- Other duties assigned by higher level.
Make decisions within the internal Pricing & CS department and propose BOD of the policies and solutions of Pricing & CS.
REQUIREMENTS
1. Education
- Graduated from universities majoring in international trade, economics, maritime or other related majors.
- Good knowledge of logistics or companies specializing in forwarder.
- Good knowledge of transportation laws and regulations.
- Good knowledge and experience of forwarding (sea freight, air freight), import-export, transportation, customs.
2. Working Experience
- 2 - 3 years of experience or more in the position of CS & Pricing manager in the forwarding or import-export industry;
- Priority is given to strong experience of US route both sea/air.
- Fluent in English (Chinese is a plus).
- Good MS Office.
3. Professional Skills
- Good pricing skills with profit-oriented minded.
- Excellent Customer service skills with customer-oriented minded.
- Good communication and interpersonal skills.
- Innovative & creativity mindset to achieve better efficiency.
- Strong problem-solving skills.
- Good analyse and synthesis skills.
- Good negotiation and persuasion skills.
- Ability to work independently and under high pressure.
Khu vực
Quy mô:
200 - 500 nhân viên
Địa điểm:
Cụm công nghiệp Diên Phú, Lô A7- A10, Diên Khánh
Công Ty Cổ phần Cơ khí Vina Nha Trang hoạt động trong lĩnh vực cơ khí từ năm 1991, khi nền công nghiệp và sản xuất cơ khí tại Việt Nam còn chưa phát triển, từ một xưởng cơ khí nhỏ chúng tôi đã nghiên cứu sản xuất và chế tạo thành công các sản phẩm thiết bị chế biến cà phê tại Việt Nam. Đến nay, Công ty đã trở thành doanh nghiệp lớn mạnh, có thương hiệu và uy tín trên thị trường trong và ngoài nước. Công ty có đủ năng lực sản xuất, cung cấp lắp đặt đồng bộ các công trình, nhà máy chế biến cà phê và nông sản lớn được các đối tác đánh giá cao và chủ động liên kết, hợp tác góp phần quan trọng vào sự phát triển bền vững của công ty.
Những nghề phổ biến tại Cơ Khí Vina Nha Trang
Bạn làm việc tại Cơ Khí Vina Nha Trang? Chia sẻ kinh nghiệm của bạn
Cơ Khí Vina Nha Trang
Click để đánh giá