Việc làm Công ty Cỏ May Farm
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Ecommerce Operator - Livestream
Công ty Cỏ May Farm
6 việc làm
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
Đang cập nhật
Hạn nộp hồ sơ:
12/01/2025
Hình thức:
Toàn thời gian
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Tầng 4, Tòa nhà Central Retail, 163 Phan Đăng Lưu, Phường 1, Quận Phú Nhuận, Thành phố Hồ Chí Minh, Việt Nam
Mô tả công việc
1. Fulfillment From Store:
Develop and implement the fulfillment-from-store strategy, integrating physical stores into the eCommerce fulfillment network.
Collaborate with store teams and logistics partners to set up processes, systems, and training for efficient and accurate order fulfillment from store locations.
Monitor fulfillment performance metrics, identifying opportunities for improvement and implementing solutions to enhance speed, accuracy, and customer satisfaction.
Work closely with inventory management teams to ensure real-time visibility of stock availability across stores and eCommerce platforms.
Coordinate with the online commercial team and store teams to optimize product availability for omnichannel fulfillment.
Provide recommendation, assist troubleshooting with Store staff
2. Livestream Operations at Stores:
Support Commercial Team and Store staff for livestream operation at store, assortment selection and provide the sample, backend set up
Lead the development of livestream capabilities at store locations, working with store staff to train and equip them for livestreaming activities.
Work with external agencies and KOLs when necessary to coordinate joint livestreaming events at store locations.
Collaborate with Commercial and Store team to create a schedule for store livestreams, aligning with promotional campaigns and product launches.
3. Training and Development:
Develop training materials and conduct workshops for store staff to enhance Omnichannel Operations skills and support business
Ensure store staff knowledge continuous quality improvement and Consistency
4. e-Commerce Operation Support
Collaborate and Support T1 Loyalty program roll out and maintain daily operation
Prepare return and refund report and work with related team to increase customer satisfaction
Develop and implement the fulfillment-from-store strategy, integrating physical stores into the eCommerce fulfillment network.
Collaborate with store teams and logistics partners to set up processes, systems, and training for efficient and accurate order fulfillment from store locations.
Monitor fulfillment performance metrics, identifying opportunities for improvement and implementing solutions to enhance speed, accuracy, and customer satisfaction.
Work closely with inventory management teams to ensure real-time visibility of stock availability across stores and eCommerce platforms.
Coordinate with the online commercial team and store teams to optimize product availability for omnichannel fulfillment.
Provide recommendation, assist troubleshooting with Store staff
2. Livestream Operations at Stores:
Support Commercial Team and Store staff for livestream operation at store, assortment selection and provide the sample, backend set up
Lead the development of livestream capabilities at store locations, working with store staff to train and equip them for livestreaming activities.
Work with external agencies and KOLs when necessary to coordinate joint livestreaming events at store locations.
Collaborate with Commercial and Store team to create a schedule for store livestreams, aligning with promotional campaigns and product launches.
3. Training and Development:
Develop training materials and conduct workshops for store staff to enhance Omnichannel Operations skills and support business
Ensure store staff knowledge continuous quality improvement and Consistency
4. e-Commerce Operation Support
Collaborate and Support T1 Loyalty program roll out and maintain daily operation
Prepare return and refund report and work with related team to increase customer satisfaction
Yêu cầu công việc
Relevant Experience:
Education: Bachelor's degree in business, Ecommerce, or a related field.
Experience:
3+ years of experience in retail operations, eCommerce, or omnichannel logistics, preferably within the fashion or sports industry.
Experience in managing fulfillment processes, including store or warehouse operations, is highly desirable.
Proven track record of working cross-functionally with store teams, logistics, and marketing departments
Technical Skills:
Ability to plan, prioritize, and manage multiple tasks within tight deadlines.
Strong initiative and problem-solving skills.
Excellent communication skills, effective at all levels of the organization.
Detail-oriented with strong interpersonal and stakeholder management capabilities
experience in training and developing is a plus
Competency: (Technical, Operational, Managerial, Human & Cultural Requirements)
Operational: Ability to adapt quickly in a fast-paced environment and manage evolving requirements to support business growth. Problem-solving skills to enhance efficiency and quality
Managerial: Strong project management skills with the ability to manage multiple initiatives simultaneously, ensuring seamless execution of fulfillment and livestream activities.
Managerial: Analytical mindset for tracking and improving performance metrics related to order fulfillment and livestream effectiveness.
Technical: Knowledge of eCommerce platforms and retail systems, with a focus on integrating physical and digital operations for a seamless customer experience.
Human & Cultural Requirements: Excellent communication and training skills to engage store staff and coordinate with various teams, ensuring effective collaboration and alignment.
Education: Bachelor's degree in business, Ecommerce, or a related field.
Experience:
3+ years of experience in retail operations, eCommerce, or omnichannel logistics, preferably within the fashion or sports industry.
Experience in managing fulfillment processes, including store or warehouse operations, is highly desirable.
Proven track record of working cross-functionally with store teams, logistics, and marketing departments
Technical Skills:
Ability to plan, prioritize, and manage multiple tasks within tight deadlines.
Strong initiative and problem-solving skills.
Excellent communication skills, effective at all levels of the organization.
Detail-oriented with strong interpersonal and stakeholder management capabilities
experience in training and developing is a plus
Competency: (Technical, Operational, Managerial, Human & Cultural Requirements)
Operational: Ability to adapt quickly in a fast-paced environment and manage evolving requirements to support business growth. Problem-solving skills to enhance efficiency and quality
Managerial: Strong project management skills with the ability to manage multiple initiatives simultaneously, ensuring seamless execution of fulfillment and livestream activities.
Managerial: Analytical mindset for tracking and improving performance metrics related to order fulfillment and livestream effectiveness.
Technical: Knowledge of eCommerce platforms and retail systems, with a focus on integrating physical and digital operations for a seamless customer experience.
Human & Cultural Requirements: Excellent communication and training skills to engage store staff and coordinate with various teams, ensuring effective collaboration and alignment.
Quyền lợi được hưởng
Get Insurance on the first working date
Health checkup
Team building
Happy Birthday;
Review salary once a year;
International, professional and creative working environment with a team of friendly & young colleagues and respecting cultural diversity & difference.
Health checkup
Team building
Happy Birthday;
Review salary once a year;
International, professional and creative working environment with a team of friendly & young colleagues and respecting cultural diversity & difference.
Khu vực
Công ty Cỏ May Farm
Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
Khu C, Khu công nghiệp Sa Đéc, Phường Tân Quy Đông, Thành phố Sa Đéc, Tỉnh Đồng Tháp, Việt Nam
Công ty CP Cỏ May Farm, thành viên của Cỏ May Group, là một doanh nghiệp trẻ kinh doanh lĩnh vực sản xuất, chế biến, phân phối thực phẩm tươi sống và chế biến. "Chất lượng thay lời nói" là phương châm để Cỏ May Farm không ngừng sáng tạo, cải tiến chất lượng để luôn đồng hành, mang đến cho khách hàng thân yêu những sản phẩm tươi sạch, thơm ngon, chất lượng.
Chuỗi giá trị của CM Farm được xây dựng ngay từ vùng nguyên liệu của mình. Vùng nuôi của CMFarm là các NÔNG TRẠI XANH ở ven sông Cửu Long, với quy trình nuôi trồng được theo dõi chặt chẽ từ con giống đến thức ăn chăn nuôi phải có nguồn gốc xuất xứ, kiểm soát dư lượng kháng sinh, dịch bệnh để ổn định chất lượng cá nguyên liệu, đáp ứng tốt tất cả các tiêu chuẩn khắc khe của hoạt động sản xuất và chế biến thủy sản.
Và để hoàn thành CHUỖI GIÁ TRỊ BỀN VỮNG - TỪ NÔNG TRẠI ĐẾN BÀN ĂN, CMFarm đã xây dựng nhà máy chế biến hiện đại, với dây chuyền nhập khẩu từ Châu Âu đáp ứng các tiêu chuẩn quốc tế như HACCP, ISO, Halal... Từ đây, các sản phẩm được nghiên cứu chuyên sâu ra đời, làm gia tăng thêm giá trị cho người tiêu dùng. Những sản phẩm của CMFarm phục vụ các nhu cầu đa dạng và tiện dụng từ cá sơ chế đến các sản phẩm được chế biến sẵn, kể cả đáp ứng các nhu cầu cao cấp về các sản phẩm từ cá.
CMFarm chúng tôi đem sản phẩm trực tiếp đến bàn ăn của người tiêu dùng Việt, thông qua hệ thống bán hàng hiện đại đảm bảo sản phẩm luôn an toàn, tươi ngon và tự nhiên. Trong suốt hành trình 40 năm xây dựng CHUỖI GIÁ TRỊ BỀN VỮNG - TỪ NÔNG TRẠI ĐẾN BÀN ĂN, của CMFarm, chúng tôi vẫn luôn nỗ lực cho một cam kết sản phẩm, đó là “Tươi ngon từ nông trại”.
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