Chi tiết công việc
- Ensure parent & student are well supported from the beginning until the end of the course by foreseeing parent concerns, problem solving issues, handling complaints within campus.
- Conduct parent touchpoint appointments (parent session, progress updates, graduation).
- Do monthly student's progress update phone calls with parents.
- Interact with Programming Tutors and Teachers on a daily basis to ensure student’s learning progress at campus and notify parents when there are concerns.
- Build a sustainable relationship with Parents through the regular face to face, phone call and email.
- Effectively collaborate with other departments to ensure parents & students receive timely support.
- Follow strictly potential parents/students’ welcoming procedure
- Deliver the welcoming, warm atmosphere and maintain a positive demeanor for everyone entering the campus.
- Coordinate with admission and academic departments to ensure a positive outcomes and contribute to campus renewals and referrals
- Identify trial opportunities from current parents through effective monthly progress updates for potential renewals or potentials new students (referrals)
- Ensure campus’s facilities, inventory, procurement procedures are strictly followed on a daily basis.
- Weekly report to Service Manager for inventory restocking and updates
- Enhance fun, safe learning environment, high quality classroom experience for all students
- Daily reinforcement for campus’ looks and feels
- Align and take assigned actions with Service Manager to ensure scheduling efficiency within campus
- Ensure systems data compliance within campus.
- Ensure well plan event flow & student parent experience joining the event to maintain studying community
- Ensure students are safely picked up on a daily basis.
- Attractive salary package
- 2-month probation with 100% salary
- Incentives bonus when campus achieves monthly targets
- Professional development and training, coaching opportunities
- Learn how to code
- Professional, young, and friendly working environment
- A proven track record in customer service roles
- Prior experience in Education is a plus
- Excellent verbal and written English proficiency
- Great interpersonal skills & customer service-oriented
- Flexible work schedule including weekdays evenings and weekends
- 270 Nguyen Luong Bang, Tan Phu Ward, District 7
Công Ty Cổ Phần DV Thủ Tục Thuế Cao Minh là Công ty chuyên hoạt động trong lĩnh vực kê khai thuế gồm có kê khai thuế hàng tháng, hàng quý và quyết toán thuế hàng năm, hoàn thuế, tư vấn thuế, dịch vụ kế toán trọn gói từ thiết lập hồ sơ khai thuế ban đầu đến dịch vụ kê khai thuế hàng tháng, quý, làm sổ sách kế toán, báo cáo thuế, báo tài chính, quyết toán thuế ngoài ra chúng tôi còn hoạt động tư vấn quản lý doanh nghiệp , dịch vụ hỗ trợ thành lập doanh nghiệp, giải thể doanh nghiệp, thay đổi nội dung đăng ký kinh doanh, dịch vụ đăng ký lao động tiền lương, BHXH, BHYT ,BHTN, công đoàn, rà soát dọn dẹp sổ sách kế toán, kiểm toán báo cáo tài chính, tư vấn thiết lập hoá đơn tự in, nhận đặt in hoá đơn cho doanh nghiệp.