- The job holder will analyze and identify business problems and issues through internal and external data sources and provide insights to key stakeholders and decision makers.
- The job holder will work closely with tribe members to understand business requirements to providing specific reports and analysis.
- Reporting and Documentation
- Understand business processes to translate business needs and requirements into documents, process diagrams and wireframes to support product development.
- Analyze, create, validate end-to-end business processes and detail out functional specifications for the required applications.
- Suggest modification and improvement to business processes and frameworks for better efficiency.
- Participate in user testing and create documentation and user manuals for business.
- Research and Analysis
- Gather market trends and internal data to conduct business analysis and provide recommendations and enhancements to the business.
- Develop informative and actionable reports that highlight business trends, forecasts and opportunities for improvement.
- Keep updated on technology changes, trends movement and analyze internal data sets to provide overall insights for stakeholders.
- Identify and interpret trends and patterns from data sets and construct forecasts and recommendations based on market intelligence and business data.
- Managing Stakeholders
- Work with stakeholders to identify opportunities and process improvements by leveraging organization data to drive business solutions.
Key Relationships - Direct Manager
Product Owner / Senior Product Owner
Key Relationships - Direct Reports
N/A
Key Relationships - Internal Stakeholders
teams within the Digital Office and relevant departments in the Bank
Key Relationships - External Stakeholders
customers, partners providing professional services
Success Profile - Qualification and Experiences
- At least 5 years of relevant experience in a financial institution
- Extensive experience in researching and analyzing market trends and business processes
- Experience in working on multiple projects at one time
- Experience in writing SQL queries and using data visualization techniques and tools
- Experience in identifying risk and potential issues through conducting gap analysis, understanding and reviewing criteria
- Experience in monitoring and analyzing business results, competition and trends (SWOT analysis, market share review)
- Experience in Agile Product Development and has a strong understanding of Agile principles and practices and Scrum methodologies
- Experience working in Agile teams to manage digital transformation projects
- Bachelor's Degree in a technical or business management discipline
Công ty Cổ phần Phần mềm OOS (OOS Software) là đơn vị có hơn 15 năm kinh nghiệm phát triển phần mềm và hơn 10 năm triển khai Phần mềm Quản trị Nhân sự cho các Doanh nghiệp đầu ngành ở Việt Nam: Ngân hàng SHB, ngân hàng VRB, Ngân hàng NCB, Kangaroo Group, Tân Hoàng Minh Group, Hải Phát Land Group, Gami Group, TH True Milk Group, Lotte Finance, Ecopark, Hệ thống Y tế Thu Cúc, Traphaco, TTC Group, T&T Group, Doji Group, .Với định hướng chiến lược phát triển chuyên sâu vào phần mềm quản trị nhân sự, OOS Software rất chú trọng yếu tố con người. Tuyển dụng những nhân sự phù hợp với văn hoá, mức độ đãi ngộ tốt để giữa chân nhân sự, liên tục đào tạo và chú trọng phát triển nhân sự nội bộ, xây dựng văn hoá làm việc chuyên nghiệp, gắn kết nhân sự và tập trung vào hiệu quả công việc.