ROYAL CANARY

1. Promotion Event Support

• Prepare promotional event activities (e.g., Lucky Draw filters, prize tickets, draw balls, etc.).

2. Membership & Voucher Management

• Manage membership card

• Inform customers about their benefits and issue gaming vouchers.

3. Customer Relationship Management

• Maintain professional and positive relationships with customers to increase satisfaction and loyalty.

• Provide personalized support and handle guest requests promptly.

4. Standard Operating Procedures (SOPs)

• Conduct regular floor checks according to

o Verify standard setup of customer game tables.

o Check cleanliness of chairs, dining tables, and flooring.

o Inspect ceiling areas for potential maintenance issues (e.g., air conditioning).

o Ensure reception area is organized and welcoming.

5. Service & Guest Assistance

• Provide and manage service items (blankets, chargers, etc.) for customer comfort.

• Handle guest inquiries, reservations, and requests with efficiency and courtesy.

Lương cực kỳ hấp dẫn, đóng BHXH trên tổng lương, đóng BHXH từ khi thử việc

Thưởng incentive bosnus

Phụ cấp cơm+ hỗ trợ ăn sáng và ăn super meal tại căn teen

Tip hàng tháng 2 lần.

Tăng lương hàng năm.

Cơ hội thăng tiến nghề nghiệp và môi trường làm việc ổn định lâu dài

Bảo hiểm sức khỏe và bảo hiểm tai nạn cao cấp

• Language Skills: Proficiency in English or Chinese or Korean is highly preferred to better communicate with customers and handle service requests effectively.

• Strong customer service orientation with excellent interpersonal and communication skills.

• Ability to work in a fast-paced environment, with flexibility for rotating shifts.

• Professional appearance and positive attitude at all times.

• Prior experience in customer-facing or hospitality roles is an advantage.