Mô tả công việc
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
- Determine and give complimentary to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).
- Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points.
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Enter Marriott Rewards information into appropriate software when taking guest reservations.
- Answer, record, and process all guest calls, requests, questions, or concerns.
- Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Yêu cầu công việc
- Can communicate fluently by English (from Toeic 700) and Chinese (from HKS 3)
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
- Or 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Quyền lợi được hưởng
- 2 month probationary period, receive full salary & service fee bonus & participate in social insurance
- 05 working days according to regulations
02 days off per week. - PVI comprehensive health insurance.
- Uniforms and shift meals are provided by the Hotel
Free parking for motorbikes and cars. - Rates for group employees are applied when using services at the hotel.
- Creative and friendly working environment.
- Domestic and international training courses.
- Vacation/annual leave
Periodic health examination. - Career development opportunities at Sheraton hotel chain and Marriott International.
Focus Home cung cấp dịch vụ đa dạng từ thiết kế, cải tạo, thi công xây dựng đến trang trí nội thất. Cam kết tạo ra không gian sống đẹp, sang trọng và hiện đại phù hợp với cá tính và nhu cầu của mỗi gia đình. Với tinh thần cẩn trọng và tận tâm, Focus Home luôn đặt quyền lợi của khách hàng lên hàng đầu. Từ thiết kế đến thi công, chúng tôi chăm chút mọi chi tiết để đảm bảo sự tỉ mỉ và chính xác nhất.