MAIN DUTIES:
Administration
• The Airport Representative reports directly to the Concierge & must follow his guidelines regarding his day-to-day operations.
• The Airport rep. is expected to ensure that the limousine is in standby on time & coordinate with the driver the flight status.
• The Airport rep. must have a perfect grooming at all times according to the established standards.
• The Airport rep. must have a dynamic & positive attitude as hotel representative outside the premises.
Financial and Revenue Responsibilities
Training and Human Resources Management
Guest Service Responsibilities
• The Airport Representative must warmly welcome every Hotel Metropole Hanoi guest who has booked a limousine transfer with the hotel. He must standby at a visible place at the main exit of the arrivals terminal with the Sofitel Metropole Signage.
• For both Arrivals & Departures, the Airport rep. must build up a relationships with the guest to make him feel warmly welcome & to give him an excellent last impression.
• The Airport Representative must warmly farewell every Hotel Metropole Hanoi guest who has booked a limousine transfer from the hotel. He must standby at a visible place at the main entrance of the departure terminal.
• When no pick up or drop off is scheduled, the airport representative will welcome other Sofitel Metropole’s guests when we have a flight arrival time. The rest of the time, he/she will standby in the Arrivals terminal with the Sofitel Metropole signage, in order to welcome & assist potentially other Sofitel Metropole guests arriving & potentially walk in guests.
Miscellaneous
• All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.
• All ambassadors may be assigned to other duties in the hotel as and when required by business levels.
Employee benefit card with discounted rates in Accor Hotels worldwide + other offers.
Talent development through learning programs by Academy Accor.
Opportunity to grow within the property, the company and across the world!
Contribute and make a difference to the Metropole community and to the city through our social responsibility activities, such as Planet 21.
• Minimum 3 year experience in the same position
Công ty Cổ phần Xi măng Cẩm Phả tự hào có một nhà máy sản xuất xi măng hiện đại, công suất lớn nhất Việt Nam hiện nay. Chúng tôi luôn nỗ lực sản xuất và cung cấp sản phẩm có chất lượng cao, ổn định cho khách hàng. Với mục tiêu đạt doanh số cao trong nước và là Nhà máy đi đầu về sản xuất xi măng và clinker, chúng tôi đã và đang từng bước xây dựng lòng tin nhằm gắn kết khách hàng với công ty trên con đường phát triển bền vững
Chính sách bảo hiểm
Các hoạt động ngoại khóa
Lịch sử thành lập
Mission
Các mục tiêu chúng tôi đặt ra cho chương trình bền vững phản ánh trực tiếp tầm nhìn của chúng tôi về việc đảm bảo một tương lai lành mạnh hơn cho ngành,
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