Việc làm The Access Group
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The Access Group
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Revenue Cycle Manager
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Thông tin cơ bản
Mức lương:
2100 - 2800 USD
Chức vụ:
Trưởng phòng
Ngày đăng tuyển:
19/03/2024
Hạn nộp hồ sơ:
18/04/2024
Hình thức:
Toàn thời gian
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Floor 4 and 5, Somerset Building, 11 Mac Dinh Chi Street, Ben Nghe Ward, District 1, HCMC
Các Phúc Lợi Dành Cho Bạn
A very attractive salary package
20 days of annual leave + public holiday
Hybrid flexible working mode
Mô Tả Công Việc
About you:
You will be someone who cares for our customers and their experience, who will want to help them achieve their goals through helping them through various issues they may encounter with their ERP system. You’ll be someone that takes pride in your work, has an eye for detail, and can think logically and outside the box. You’ll also be a good listener. We are also looking for multiple number of hires for this role.
Day-to-day, You Will:
Responsible for all activities related to revenue cycle: AR, customer invoices, customer billing requests, Invoice issuances, payment receipts, Revenue Assurance, etc.
Billing & Invoicing
• Monitor billing cycles and ensure adherence to company billing policies.
• Undertake all necessary activities to secure strong credit control results for the business.
• Continually enhance the business systems and procedures to maintain excellent efficiencies within the credit control function
• Collaborate with the customer service team to resolve billing disputes and discrepancies.
• Resolve customer billing issues through logical examination of the facts
• Manage workload & deliver on challenging targets base on value of collection, debtor days, aged debtor analysis and activity levels
• Liaise with and maintain the support of, the sales teams and project teams to illicit the required resources for site issues solving in order to free up debt.
• Support internal teams & partners on related billing projects & finance queries.
Revenue Assurance
• Implement and maintain robust processes to monitor revenue streams and ensure accuracy in billing and invoicing
• Manage churn and daily upsell/downgrade licenses report
• Utilize data analytics tools to perform in-depth analysis of revenue-related data
• Identify trends, patterns, and anomalies in financial data to proactively address potential issue
• Continuously assess to enhance revenue assurance processes to minimize errors and improve efficiency
• Collaborate with cross-functional teams to implement best practices and optimize revenue-related workflows.
Reporting
• Generate and present regular reports on revenue performance, highlighting key metrics and trends.
• Provide insights to the management team on revenue assurance activities and recommendations for improvement.
• Report information on daily weekly monthly as appropriate.
Coaching & Training:
• Undergo and/or provide education & training as required.
You will be someone who cares for our customers and their experience, who will want to help them achieve their goals through helping them through various issues they may encounter with their ERP system. You’ll be someone that takes pride in your work, has an eye for detail, and can think logically and outside the box. You’ll also be a good listener. We are also looking for multiple number of hires for this role.
Day-to-day, You Will:
Responsible for all activities related to revenue cycle: AR, customer invoices, customer billing requests, Invoice issuances, payment receipts, Revenue Assurance, etc.
Billing & Invoicing
• Monitor billing cycles and ensure adherence to company billing policies.
• Undertake all necessary activities to secure strong credit control results for the business.
• Continually enhance the business systems and procedures to maintain excellent efficiencies within the credit control function
• Collaborate with the customer service team to resolve billing disputes and discrepancies.
• Resolve customer billing issues through logical examination of the facts
• Manage workload & deliver on challenging targets base on value of collection, debtor days, aged debtor analysis and activity levels
• Liaise with and maintain the support of, the sales teams and project teams to illicit the required resources for site issues solving in order to free up debt.
• Support internal teams & partners on related billing projects & finance queries.
Revenue Assurance
• Implement and maintain robust processes to monitor revenue streams and ensure accuracy in billing and invoicing
• Manage churn and daily upsell/downgrade licenses report
• Utilize data analytics tools to perform in-depth analysis of revenue-related data
• Identify trends, patterns, and anomalies in financial data to proactively address potential issue
• Continuously assess to enhance revenue assurance processes to minimize errors and improve efficiency
• Collaborate with cross-functional teams to implement best practices and optimize revenue-related workflows.
Reporting
• Generate and present regular reports on revenue performance, highlighting key metrics and trends.
• Provide insights to the management team on revenue assurance activities and recommendations for improvement.
• Report information on daily weekly monthly as appropriate.
Coaching & Training:
• Undergo and/or provide education & training as required.
Yêu Cầu Công Việc
Your Skills And Experiences Might Also Include:
• Qualifications and/or 5 or more years work experience in Business or Accounting roles i.e be able to demonstrate sound Accounting knowledge
• Have supported similar Accounting software applications.
• Have the ability to think critically and have the experience to work through accounting issues
• Superb written and verbal communication and influencing skills, with the ability to build and maintain strong relationships with key stakeholders and customers.
• A strong team player, with a proven track record in working well within a talented support team. Trustworthy, professional and showing integrity in day to day activities
•A Customer-centric approach, demonstrating ownership and accountability.
• Familiarity with Salesforce or other CRM systems.
• Excellent attention to detail, with impeccable organization & time management skills
• Innovative thinker who is positive, proactive, and readily embraces change.
• Qualifications and/or 5 or more years work experience in Business or Accounting roles i.e be able to demonstrate sound Accounting knowledge
• Have supported similar Accounting software applications.
• Have the ability to think critically and have the experience to work through accounting issues
• Superb written and verbal communication and influencing skills, with the ability to build and maintain strong relationships with key stakeholders and customers.
• A strong team player, with a proven track record in working well within a talented support team. Trustworthy, professional and showing integrity in day to day activities
•A Customer-centric approach, demonstrating ownership and accountability.
• Familiarity with Salesforce or other CRM systems.
• Excellent attention to detail, with impeccable organization & time management skills
• Innovative thinker who is positive, proactive, and readily embraces change.
Khu vực
Quy mô:
1.000 - 5.000 nhân viên
Địa điểm:
Phòng 58, Tầng 21, tòa nhà Vietcombank, số 5 Công Trường Mê Linh, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Việt Nam
The Access Group là một trong những nhà cung cấp phần mềm quản lý doanh nghiệp hàng đầu.
Tại Access, chúng tôi yêu thích phần mềm và cách công nghệ không bao giờ thay đổi. Chính niềm đam mê này đã thúc đẩy chúng tôi hợp tác chặt chẽ giữa các lĩnh vực để hiểu nhu cầu kinh doanh của khách hàng - từ lĩnh vực Khách sạn, đến Công nghiệp sản xuất, Tổ chức phi lợi nhuận đến Xây dựng, v.v.
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