KEYENCE VN ★ 3.8

ABOUT US

KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide.

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GENERAL INFORMATION:

• Position: Inhouse IT Helpdesk (Specialist)
• Report to: IT Manager
• Monthly Salary: 20,000,000 VND ~ 30,000,000 VND
• Working location: 27 & 28th Floor, Capital Place, 29 Lieu Giai, Ba Dinh, Hanoi.
• Working time: 8:00 - 17:00 from Mon to Fri

KEY RESPONSIBILITIES:

• Set up, maintain, and troubleshoot company IT devices (e.g., laptops, desktops, mobile devices).
• Provide remote support to employees and ensure timely resolution of IT issues.
• Plan, research, and develop new IT services and solutions to enhance business efficiency.
• Ensure compliance with IT and information security policies and procedures.
• Collaborate with the Headquarters (Keyence Japan) and other affiliates on global IT projects and initiatives.

REQUIREMENTS:

• 2-3 years of relevant IT experiences.
• Strong knowledge of Microsoft services, including Azure AD, Microsoft Exchange, and Intune.
• Proficiency in Microsoft 365 applications and Android device management.
• Power BI, troubleshooting and other skills.
• Knowledge of security solutions is an advantage.
• Experience working in a third-party IT service provider or outsourcing environment is highly preferred.
• Experience working in an English-speaking environment is preferred.

WHY KEYENCE?

• Package: 14-month salary
• Performance Appraisal: twice/year
• Social Insurance base on 100% basic salary
• Extra Healthcare package
• Company Retreat: once/year
• Laptop, PC, Smartphone provided by the company
• 3 Sick Leave provided by the company