Công ty TNHH MTV CERAGEM Việt Nam

- Provide valuable assistance to Japanese Account Manager

- Contact Vietnamese and Japanese customers via telephone or email to confirm requirements, send quotations, as well as relevant documents or information.

- After getting requirements from customers, coordinate the Sales Support team to make quotations.

- After getting the customer’s PO, coordinate Procurement Team to proceed with the orders.

- Try to build and keep good relations with customers, Account Manager, and relevant sections.

- Translate documents

- Visit customer site.

- Liaise with Vendor to site survey, collect information & negotiate the price

- Organize and monitor schedules to meet the deadline

- Coordinate efforts within the team and with outside (customer, Vendors, ISP) efficiently

- Report updates verbally and in written to Manager and team in charged

- Process document: contract with Vendor and re-contract to customer, prepare document for closing case & issue invoice

- Demonstrate commitment to clients’ needs continuously

- Support customer after sales (billing, invoice, trouble report…)

- Sometime visit Vendor for register service as customer representative

- Another task upon Manager’s request

- Japanese is a must, N2 or equivalent level.

- Good communicate in English

- Coordination and organization skills.

- Office computer skill

- IT background or understanding the IT products (both hardware and software)

- Japanese Business environment

- Communicate with Japanese daily by verbal and email

- Business Manner

- Communication skill Company benefits

- Salary upon the ability and discussion.

- Dynamic and professional working environment.

- Salary and bonus policy are interesting.

- Salary increase consideration 1 time/year

- Good chance to study and develop career path stably.

- Enjoyable with benefit and policy according to labor law and special policy of company.

- Working travel by company car or taxi

- Mobile phone allowance