Nhất Lộ Phát 168

• Maintains guest satisfaction by ensuring all facilities and services provided meet The Grand Ho Tram’s standard.
• Maintains business relationships with clients and provides excellence in customer service.
• Composes and types of routine correspondence.
• Maintain confidentiality of sensitive materials.
• Greets scheduled visitors and directs them to appropriate area or person.
• Prepare proposal and contract letters.
• Must be able to meet the attendance guidelines of the position and adhere to departmental and company policies.
• Work harmoniously and professionally with co-workers and supervisors.
• Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
• Ensures all activities performed within the department are in accordance with the company’s business objectives, and established safety and security standards.
• May be required to perform other duties required by management.

• Accident Insurance 24/7/ Bảo hiểm tai nạn 24/7
• Monthly Service Charge/ Phí phục vụ hàng tháng
• Annual health check/ Khám sức khỏe hàng năm

• Two - Four years of working experience required.
• College/ University degree is required.
• Proven experience with computers, sales system and business software.
• Must present a well-groomed appearance.
• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is required
• Strong communication skills, both oral and written. Must be able to prepare effective written reports.
• Demonstrated record of superior guest service.
• Previous experience in planning of meetings, conventions, and events required.
• Knowledge of sales, service, use of facilities and function space required.
• Demonstrated strong organizational and time management skills.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Excellent decision-making, problem-solving and follow up skills.
• Ability to respond to and handle difficult or stressful situations with tact and diplomacy.
• Strong understanding and appreciation of the concept of luxury and hospitality.

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