Lotte Mall West Lake Hanoi is seeking for a Sales Management Assistant to be responsible for operation supervision and sales management of F&B field in Lotte Mall with around 50+ F&B brands.
Responsibilities
1. Food Quality Control
- Inspect, evaluate and monitor compliance with food safety, food quality, and service quality at the F&B brands of Shopping Mall
- Coordinate with F&B brands to find the cause of non-compliance and the solutions; Monitor corrective and preventive actions of the brands
- Ensure maintenance of raw material standards, inspection numbers, and legal documents at the F&B brands
- Handle arising issues regarding raw materials/food safety/insects/chemicals/inspection teams at the restaurants
- Make reports and perform other tasks as assigned
2. Floor Operation
- Daily checking floor, common area operation to Identify defects, hygiene & security issues and coordinate with internal departments to solve them promptly
- Daily checking tenant operation (FOH, BOH, staff) to ensure every tenant follows Mall rules and regulations
- Discuss with the operation team to come up with a suitable process for F&B tenants: import & export foods, dispose of trash, delivery activities…
- Implement the Shopping Mall promotions from SP team to TOS tenants, follow up and supervise the deployment of tenants
- Quickly and effectively coordinating work related to infrastructure or design between tenants and the internal department
- Co-operate with tenants and internal departments (Customer Service, Sales Planning, Sub-contractors) to resolve arising issues quickly and effectively through continuous communication with customers and tenants
Qualifications
- Bachelor degree in Business Administration, Marketing and related major
- At least 1 year of experience in the relevant position in F&B Quality Control, Restaurant Management, F&B Operation, Retail, Shopping Mall
- Have knowledge in food safety and hygiene
- Good verbal and written communication in English and Vietnamese
- Hard-working, have good team-work and communication skills
- Can work under high pressure and self-motivation
- Must be available to work in shift, 5 days/weeks (Shift 1: 8:30 - 5:30; Shift 2: 14:00 - 22:00)
Benefits
- Competitive salary package, open for negotiation: Salary, allowance, 13th month bonus salary, gift, annual salary review
- Training & development: Personal development course, professional training course, solf skill training course...
- 15 paid-leave annually; Social, Health, Unemployment insurance
- Health care scheme: PVI Health insurance; Annual health check
- Caring & Sharing: Birthday, Wedding, Child birth, Funeral, Full Moon, Women Day, Lunar New Year, Children Day...
- Lunch/Dinner at canteen; Free motorbike parking; Perdiem for Business Trip; Team building Activities
Apply via LinkedIn or send your resume: [email protected]
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