Sản Xuất và Dịch Vụ Gia Thành

1. Directs and controls all subordinate associates to ensure that all day to day operational matters are handled on time and guest expectations are met;

2. Provides guidance and assistance to the outlet associates helping them in the execution of their duties and responsibilities;

3. Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations;

4. Liaises with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility;

5. Prepares duty rosters, and implements vacation and public holiday schedules;

6. Assists in the planning and execution of promotional activities as directed;

7. Maximizes revenue in the outlet by implementing upselling procedures;

8. Monitors and controls the financial performance of the outlet controlling costs and expenses;

9. Participates in the preparation of the outlet’s annual departmental budget as directed;

• Attractive benefits

• Social Insurance, In & Out patient covered

1. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues;

2. Performs additional duties as directed by supervisors;

3. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel;

4. Is fully conversant with all health and safety, fire and emergency procedures;

5. Maintains a high standard of personal hygiene, dress, uniform, and body language;

6. Is polite and professional in any situation where the image or regulation of the hotel is represented;

7. Attends meetings and training as required by supervisors;

8. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law;

9. Interacts with guests actively soliciting feedback.

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