![Công Ty TNHH Sản Xuất và Dịch Vụ Gia Thành Công Ty TNHH Sản Xuất và Dịch Vụ Gia Thành](https://1900.com.vn/storage/uploads/companies/logo/3985/images-1723777620.png)
Job Category Food and Beverage & Culinary
Location Danang Marriott Resort & Spa Non Nuoc Beach Villas, 23 Truong Sa Street, Hoa Hai Ward, Da Nang, Viet Nam, Viet Nam VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
CANDIDATE PROFILE
Education And Experience
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
Managing Day-to-Day Operations
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Strives to improve service performance.
- Ensures recognition is taking place across areas of responsibility.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Assistant Restaurant Manager.
- Oversees the financial aspects of the department including purchasing and payment of invoices.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
![Công Ty TNHH Sản Xuất và Dịch Vụ Gia Thành Công Ty TNHH Sản Xuất và Dịch Vụ Gia Thành](https://1900.com.vn/storage/uploads/companies/logo/3985/images-1723777620.png)
Huế - từng khoác lên mình cái tên Phú Xuân, kinh đô của cả một vương triều Việt Nam thời phong kiến – vốn nổi tiếng là vùng đất vừa đẹp vừa thơ với những danh lam thắng cảnh và di tích lịch sử vang bóng một thời. Từ núi Ngự, sông Hương đến chùa Thiên Mụ, lăng Khải Định… từ nhã nhạc cung đình đến những điệu hò trên sông nước… Tất cả đã làm nên một xứ Huế sơn thủy hữu tình, nên thơ nên nhạc. Đặc biệt, trên mảnh đất nơi thiên nhiên và con người giao hòa, chan chứa tình yêu thương ấy đã xuất hiện một lạc thú tuyệt vời mà không phải bất cứ đâu cũng có, đó là các món ăn đặc trưng, cái được gọi là “Tinh hoa ẩm thực Huế”
Nếu ai đã từng vô xứ Huế, chắc hẳn sẽ chẳng bao giờ quên được dư vị của những món ăn “đặc sệt” chất Huế. Món ăn Huế vừa có sang trọng, cao lương mỹ vị, vừa có mộc mạc, bình dân. Cùng với một số món ăn gia đình, Huế còn có nhiều đặc sản trứ danh như bún bò, bún hến, cháo le le, nem lụi, bánh khoái, bánh bèo, bánh bột lọc, chè hạt sen, chè khoai tía,... Cái còn đọng lại khi ta thưởng thức món ăn của vùng đất này không gì khác chính là chất Huế, phong vị Huế, một thứ phong vị không thể lẫn vào đâu được.
Xuất phát từ ý tưởng mang những đặc sản của xứ Huế đến với mọi người, nhà hàng chúng tôi đã ra đời. Với sự cầu kỳ từ khâu lựa chọn nguyên liệu như các gia giảm đều được chuyển từ Huế ra đến cách chế biến để tạo hương vị chuẩn cho từng món ăn. Chúng tôi hy vọng sẽ đem tới cho quý khách không chỉ là những món ăn rất Huế mà còn cả những “trải nghiệm” về một thứ nghệ thuật không thể dùng lời để diễn tả - nghệ thuật ẩm thực Huế.
Trải qua quá trình hình thành và phát triển đến nay Hệ Thống của chúng tôi đã có 15 Nhà hàng trên khắp các quận nội thành Hà Nội.
Những nghề phổ biến tại Sản Xuất và Dịch Vụ Gia Thành
Bạn làm việc tại Sản Xuất và Dịch Vụ Gia Thành? Chia sẻ kinh nghiệm của bạn
![Logo Sản Xuất và Dịch Vụ Gia Thành](https://1900.com.vn/storage/uploads/companies/logo/3985/images-1723777620.png)