YOUR ROLE
Ocean Customer Service Administrator is responsible for implementation of the new customers and maintains the relationship with existing customers. They will be first contact of customers for problem solving, support and solution. Moreover, they also work closely with Procurement & Pricing Department to maintain a profitable gross yield, Finance department for customer’s payment, Legal department for contract and others if any.
WHAT ARE YOU GOING TO DO?
· Implementing and managing new customer’s profile to ensure that all information is comply with CEVA’s regulation and policy.
· Smoothly managing existing customer.
· Managing and validating export booking request from agents and customers
· Ensure CEVA performance toward customer with Monthly/Weekly customer visiting
· Forecasting export volume
· Key contact with customer, supporting and solving customer’s issue
· Other tasks assigned by supervisor
WHAT ARE WE LOOKING FOR?
· At least 6 months of experience in ocean freight/ ocean services
· Fresher with strong knowledge of Logistics industry is acceptable
· English Communication skill
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
Công ty Bách Minh là đơn vị đi đầu tại Việt Nam về sản phẩm công viên nghĩa trang kết hợp du lịch sinh thái tâm linh.
Được thành lập và đi vào hoạt động từ năm 2011 đến nay Công ty đã có các dự án lớn tại các địa bàn: Phú Thọ, Hòa Bình, Khánh Hòa. Mỗi dự án rộng trên 100 hécta.
Để tiếp tục sứ mệnh tạo ra sản phẩm chuyên nghiệp và cam kết các giá trị mang lại cho khách hàng khi sử dụng dịch vụ, chúng tôi luôn mong muốn chào đón các ứng viên chuyên nghiệp đến với Bách Minh để thực hiện sứ mệnh này.