Nhà hàng Ambassador Cruise Hạ Long

JOB DISCRIPTION

Position: Learning & Development Executive

Department: Human Resources

Report to: L&D Manager

Main objectives:

• Responsible for training and human resources development activities to improve employee skills, knowledge and performance.

• Assist to build human resources development strategies in line with the company's business goals.

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DUTIES

1. Develop and implement training programs:

o Plan and organize internal training courses.

o Develop training materials and other supporting tools.

o Coordinate with departments to identify training needs.

o Assist in the organization of skill development programs such as vocational competitions, post-training programs.

o Coordinate with the management team to develop personal development plans for employees.

o Deliver training courses as arranged by L&D Manager.

2. Training records management:

o Track, update and store data on training courses, schedules and training-related information.

o Prepare and manage training-related documents (handouts, slides, checklists, etc.).

o Compile reports on employee training attendance and effectiveness.

3. Administration and related tasks:

o Process payment requests and contracts with training partners.

o Prepare survey forms, post-training evaluations and summarizing results.

4. Other duties:

o Update new L&D trends and propose implementation.

o Support the organization of internal events related to corporate culture.

o Perform other tasks as required by manager.

• Free parking and lunch allowance.
• Central office location at Hanoi Tower, 49 Hai Ba Trung, Hoan Kiem, Hanoi.
• Sales incentive available during probation period.
• 13th-month salary and holiday bonuses.
• Access to Group services at staff rates.

REQUIREMENTS

1. Education:

o University degree in Human Resources Management, Education, Economics, or related fields.

2. Experience:

o Minimum 6 months - 1 year of experience in training and development or similar roles.

o Experience in the service, hotel or F&B industry is advantage.

3. Skills:

o Good organizing and time management skills.

o Effective communication, especially presentation skills.

o Proficiency in office software (Word, Excel, PowerPoint).

4. Attitude and qualities:

o Dynamic, creative, eager to learn.

o Have a growth mindset and desire to grow with the organization.

o Adaptability to the environment and colleagues.

o Ability to travel for work in domestic areas.