Fairmont Hotels & Resorts

Company Description

The Fairmont Hanoi will open in the Vietnamese capital before year end of 2025, making it the first Fairmont brand in the country. The 241-room luxury hotel will take design inspiration from the art of lacquer with the traditional colours of Vietnam, the Indochinese style from the French colonial period, and draws motifs from Vietnam’s dynasties. Positioned as an urban resort, our guests will be able to enjoy a very special and unique range of offerings such as eight dining and bar venues including a rooftop terrace, as well as two indoor and outdoor swimming pools, an extensive gym and an entire floor of wellness spa and bathhouse. For corporate and social groups, the Fairmont Hanoi will offer three ballrooms, the largest being a 1,100m2 grand ballroom as well as nine meeting rooms, making it an outstanding destination for meetings, conferencing and events. The Fairmont Hanoi is set to become the social epicentre of Hanoi!

Job Description

As the F&B Coordinator, you will play a vital support role to the Director of Food & Beverage and the F&B leadership team. You will ensure smooth administrative operations, coordinate interdepartmental communication, assist in reporting, and help uphold Fairmont’s standards of service excellence. This is an ideal role for a detail-oriented individual with a passion for hospitality and organization.

• Provide administrative support to the Director of F&B and outlet managers (e.g., scheduling, correspondence, reports).
• Coordinate internal and external meetings, including agenda preparation and minutes.
• Manage documentation such as purchase requests, training records, checklists, and departmental SOPs.
• Assist in tracking budgets, inventory reports, and performance metrics.
• Support planning and execution of F&B promotions, events, and seasonal campaigns.
• Serve as liaison with other departments, including Talent & Culture, Finance, and Marketing.
• Ensure timely submission of monthly and weekly reports.
• Maintain an organized digital and physical filing system for F&B operations.
  
  

Qualifications

Knowledge & Experience

• Previous experience in an administrative or coordination role, preferably in F&B or hospitality.
• Strong communication skills in English and Vietnamese.
• Proficient in MS Office (Word, Excel, PowerPoint); knowledge of Opera, HR system or similar systems is a plus.
• Detail-oriented with excellent time management and multitasking ability.
• Professional, discreet, and committed to delivering exceptional internal service.