Việc làm THE LIGHT APARTMENT
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NIGHT AUDITOR/ LỄ TÂN CA ĐÊM
THE LIGHT APARTMENT
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
31/12/2024
Hạn nộp hồ sơ:
20/02/2025
Hình thức:
Ca đêm
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Quận Hải Châu - Đà Nẵng
Mô tả công việc
- Achieving a high level of guest satisfaction, consistency, politeness and efficiency in services.
- To discharge the duties in an effective and efficient manner.
- Record all important incidents, guest comments and any follow up needed in the Front Desk logbook.
- To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to OPERA system
- Contribute to overall operational efficiency by performing relevant duties as assigned.
- Provide guests with the most accurate and up to date information at all times
- Be familiar with all the hotel‘s programs and Accor programs.
- Ensure that rooms for VIP and special request are properly blocked without move.
- Ensure that all operating tools and equipment are in a good working condition.
- Ensure the Front Desk area is clean and tidy at all time.
- Ensure that all telephones are answered promptly and clearly in a courteous and friendly manner during while on duty.
- Obtain expected arrival and departure date of every single guest.
- Up-sell rooms, F&B outlets and other facilities whenever opportunity arises.
- Handle message for guest whenever required and all are delivered promptly.
- Check the validity of all kind on going vouchers when receiving from guests.
- Enter and update all guest transactions immediately and accurately.
- Accurately post all miscellaneous charges into guest account.
- Handle currency exchange transaction according to the procedures where receipt is signed by the guest and receipt is given to guest for guest reference.
- Prepare and balance cashier report and remittance envelope at the end of each shift.
- To be aware of counterfeit currency and travel cheques.
- Ensure that all guest transaction at the front desk are signed by the guest.
- Arrange guest bills into respective file according to Accor policy and procedure.
Quyền lợi được hưởng
Candidates will be provided with job details during interview.
Yêu cầu công việc
- Well versed in computer and operate various computer software programs in order to increase efficiency.
- Good English (listern, speaking skills)
- Bachelor’s Degree or Diploma in English Language University, Hotel Management, or related field.
Yêu cầu hồ sơ
Please prepare 1 set of documents including curriculum vitae, citizen identification, Degrees, and related certificates – Notarized copy
Khu vực
THE LIGHT APARTMENT
Xem trang công ty
Quy mô:
100 - 200 nhân viên
Địa điểm:
52 An Thượng 1 Mỹ An, Ngũ Hành Sơn, Đà Nẵng, Việt Nam
Nằm ở Đà Nẵng, cách Bãi biển Mỹ Khê chỉ vài bước chân, THE LIGHT APARTMENT cung cấp chỗ nghỉ giáp biển, có các tiện nghi như sân hiên. Ngoài phòng chờ chung, khách sạn 3 sao này có các phòng được trang bị điều hòa và Wi-Fi miễn phí, trong đó mỗi phòng sẽ có phòng tắm riêng. Chỗ nghỉ này cung cấp dịc
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