LOBSTER TECHNOLOGIES

• Successfully selling and representing Bãi San Hô in the local Vietnamese market

• Contracting with local DMCs for Bãi San Hô guided by the Senior Sales Manager/ DOSM

• Regular sales visits to existing and potential new accounts in Vietnam

• Sourcing group business (leisure, corporate, MICE) for the resort, handling from proposal stage to contract signature and handover to the operations

• Conducting site inspections, welcoming and hosting fam trips, client entertainment on site

• Conducting product presentations, trainings and webinars

• Strategically and pro-actively executing all sales initiatives for Zannier Hotels Bãi San Hô through daily contact with the local travel trade (email, phone, Skype, sales calls)

• Key account and database management

• Constant sourcing of new potential business partners and sales opportunities

• Obtaining market intelligence relevant to the hotels

• Proofreading and preparing sales materials

• Distribution of tactical offers to enhance pick up

• Good understanding and regular review of key performance indicators of Zannier Hotels Bãi San Hô (occupancy, ADR etc.)

• Attendance at selected tradeshows with the objective of generating business and new leads

• Managing all follow-ups of sales calls and trade shows, impeccable updating of database

• Regular communication with the GM and resort team, ensuring reservations, VIPs, high profile inspections, weddings and events are managed and coordinated well by operational departments

• Produce comprehensive rate comparisons and competitor surveys upon request

• Weekly and monthly reporting (activity, market intel)

• Any other sales-related task as assigned by the Senior Sales Manager / DOSM

• Minimum of 2 years work experience in luxury hospitality or tourism sales & marketing
  

 •  Good knowledge of hotel business and operations as well as the nature of the travel trade and its requirements

 • Excellent communication, presentation and interpersonal skills

 • Selling and negotiation skills

 • Strategic planning

 • Sensible prioritizing

 • Organisational skills

 • Excellent Time management

 • Self-drive, pro-activeness and discipline

 • Ability to work independently and with minimal supervision at times

 • Creativity and innovative thinking

 • Resource management

 • Rational decision making

 • Problem solving abilities