LOTTE Properties HCMC

Lotte Mall West Lake Hanoi is seeking for a Sales Management Assistant to be responsible for operation supervision and sales management of F&B field in Lotte Mall with around 50+ F&B brands.
1. Floor Operation
- Daily checking floor, common area operation to Identify defects, hygiene & security issues and coordinate with internal departments to solve them promptly
- Daily checking tenant operation (FOH, BOH, staff) to ensure every tenant follows Mall rules and regulations
- Discuss with the operation team to come up with a suitable process for F&B tenants: import & export foods, dispose of trash, delivery activities...
- Implement the Shopping Mall promotions from SP team to TOS tenants, follow up and supervise the deployment of tenants
- Quickly and effectively coordinating work related to infrastructure or design between tenants and the internal department
- Co-operate with tenants and internal departments (Customer Service, Sales Planning, Sub-contractors) to resolve arising issues quickly and effectively through continuous communication with customers and tenants
2. Sales & Marketing
- Collecting brands' promotions monthly and supporting posting on Lotte channels (Social page, Website, Kiosk, App, etc.)
- Operating with tenants to work with other departments on proposing brands' events and ensuring that the events run smoothly, increase the brand's image and boost revenue
- Organizing monthly events of the F&B category in cooperation with tenants and internal departments
- Analyzing each event and promotions' result to continuously improve
3. Leasing & Tenants Support
- Searching for potential tenants which suitable for MD plan
- Building and discussing with tenants about T&C policy; negotiating contracts articles to balance both parties' benefits
- Preparing and executing lease documents (contract, addendum, minutes...)
- Maintaining partnership with tenants during & after the deal (brands' BOD, owner...)
- Prepare & confirm the documents related to fitting out (handover, acceptance minutes, fitting-out completion minutes & fitting-out deposit refund, etc.)
- Support tenants and cooperate with the Facility & Design Team to solve construction and technical issues during the operation- Bachelor degree in Business Administration, Marketing and related major
- At least 1 year of experience in the relevant position in Restaurant Management, F&B Operation, Retail, Shopping Mall, Commercial & Trade field
- Have knowledge in food safety and hygiene; Experienced in F&B Quality Control is an plus
- Good verbal and written communication in English and Vietnamese
- Hard-working, have good team-work and communication skills
- Can work under high pressure and self-motivation
- Must be available to work in shift, 5 days/weeks (Shift 1: [protected info]; Shift 2: 14:30 - 22:30)- Competitive salary package, open for negotiation: Salary, allowance, 13th month bonus salary, gift, annual salary review
- Training & development: Personal development course, professional training course, solf skill training course...
- 15 paid-leave annually; Social, Health, Unemployment insurance
- Health care scheme: PVI Health insurance; Annual health check
- Caring & Sharing: Birthday, Wedding, Child birth, Funeral, Full Moon, Women Day, Lunar New Year, Children Day...
- Lunch/Dinner at canteen; Free motorbike parking; Perdiem for Business Trip; Team building Activities
Bảo hiểm xã hội, Bảo hiểm sức khỏe, Bảo hiểm full lương, Khám sức khỏe định kỳ, Bảo hiểm sức khỏe ngưởi thân, Team building, Thưởng tháng 13, Phụ cấp thâm niên, Thưởng hiệu quả làm việc