Ngân hàng Mizuho Bank ★ 3.6

Client service:
• Receive/respond customers' inquiries via calls/emails, provide guidance and send related bank forms;
• Handle customer's applications related to accounts (account opening, modifying and closing);
• Conduct KYC including biometric and follow-up contact with customers for expired ID documents/ corporate documents as required by regulations;
• Handle team mailing of bank/customer's documents via counter/post mail;
• Perform daily administrative tasks and assist RMs in delivering seamless customer service.
Transactions Handling:
• Manage FX & Time Deposit transactions; Involve in the process of customer's FX/Time Deposit transactions, and contact customers for pricing confirmation;
Others: other tasks as assigned by TH/DH• Good command in English
• Good communication skills
• University graduation in banking, finance
• At least 2 years of experience banking's account service or client services
• Strong customer service skill
• Carefulness, accuracy and execution skill are strongly required
• Sense of responsibility, ability to work under high pressure and willingness to workThưởng
Attractive compensation package.
Đào tạo
Multinational working environment.