Mô tả công việc
• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
• Take food and beverage orders according to guest’s requirements and preferences
• Deliver food & beverage services in accordance to departmental standards and procedures
• Ensure that all food & beverage are served according to service standard
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Try to remember individual patron’s names and their preferences to extend a personalized service
• Apply necessary precautions with regards to the hotel food safety and hygiene standards
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management
• Assist other Food & Beverage outlets with their operations during peak times or when required
Quyền lợi được hưởng
Salary + service charge
Hotel's uniform
Free parking
Hotel's meal
Annual outing
Accor's training courses
Yêu cầu công việc
- Diploma in Hotel Management, Food & Beverage, or related field
- Good reading, writing and oral proficiency in English language
- Minimum 2 years of relevant experience in a similar capacity
- Working knowledge of MS Excel, Word, & PowerPoint
Yêu cầu hồ sơ
Hotline: 028 3520 4896
Ẩm thực Trung Hoa không còn quá xa lạ với người Việt Nam, nhưng không phải nhà hàng Trung nào cũng mang đậm nét văn hóa ẩm thực của đất nước này. Nhà hàng Lục Đỉnh ký với điểm khác biệt, tất cả các món ăn ở đây do đầu bếp thượng hạng trực tiếp làm, đây chính là điểm hấp dẫn và níu chân thực khách khi khám phá những nét văn hóa đầy thú vị trong thế giới ẩm thực nhiều màu sắc của người Trung Quốc.