Tdcx Malaysia SDN. BHD 4.1 ★

Mô tả Công việc

1. Project Management:

- Lead the overall management of the Con Cưng-Sunlife insurance project, ensuring timelines and goals are met.

- Develop and implement a project plan, with clear milestones, to drive the insurance product's success.

- Collaborate with Sunlife’s team to align on product design, marketing strategies, and promotional activities.

2. Strategic Development and Execution:

- Identify growth opportunities to leverage Con Cưng’s customer base for insurance offerings.

- Partner with internal stakeholders (e.g., marketing, sales operations, customer service, people development) to enhance the customer experience for insurance products.

- Develop customized business development strategies and promotions in alignment with Con Cưng and Sunlife’s objectives.

3. Sales and Performance Tracking:

- Track sales targets, conversion rates, and project KPIs, presenting reports and actionable insights to senior management.

- Conduct performance reviews, analyze market data, and refine strategies to improve the insurance product’s uptake.

- Ensure project outcomes align with financial and operational goals, making adjustments as needed.

4. Client Relationship Management:

- Act as the main point of contact between Con Cưng and Sunlife, ensuring smooth communication and proactive problem-solving.

- Strengthen partnerships by providing regular updates, coordinating efforts, and fostering trust between both parties.

- Manage customer inquiries, complaints, and feedback on the insurance product, facilitating solutions with both Con Cưng and Sunlife teams.

Yêu Cầu Công Việc

-       Bachelor degree in Insurance, Business, Marketing, Project Management, or a related field

-       Insurance or project management certification is a plus

-       A minimum of 2 years of managerial experience (line manager) in business development or project management, preferably in the insurance or retail sectors.

-       Strong analytical skills coupled with project management and planning skills.

-       Deep understanding of retail market dynamics, trends, and consumer behavior.

-       Strong negotiation and relationship-building skills, with experience managing partnerships.

-       Dynamic working and pro-activeness at work and multi-tasking skills.

Benefit*

-       Salary: negotiable, competitively depending on skills and experience.

-       Regular training, annual company retreat, birthday bonus.

-       Annual bonus: 2 - 3 months under minimum KPI requirement.

-       Working in a dynamic, open, creative environment.

-       Fast promotion opportunities based on personal ability.

-       Team-Building, Year End Party, many internal events.