Mô tả công việc
Ensure a personal service is offered to all wholesale, B2C and Tour Operator partners in order to meet and exceed their expectations. Ensure that the sales process is accurately adhered to (per Sub Departmental SOPs), sales opportunities are maximized with follow up and to resolve any problems to meet and exceed sales revenue and gross profit targets. Work as part of a small dedicated team.
Understand the partner's requests and present options (prepare quotation, tour proposals) to meet their needs.
Identify and take action to up-sell and promote all INDOTREK destinations, Experiences and SIC tour products.
Take ownership of and monitor individual sales process and follow up with partners to increase booking conversion.
Respond to partner or Tour Operator requests for up to 70% of each day.
Work with our supplier network to coordinate bookings
Send final confirmation and any travel documents or vouchers to agents.
Work with the product team & marketing team to develop new products that meet the needs of the market.
Negotiate fees and changes with agents (where necessary) to gain agreement.
Report any errors regarding information on Tour Plan to Systems Support and Data Entry teams.
Prepare invoices and work with accounting in order to send invoices before deadline per month.
Manage allocated accounts where assigned.
Work with Indotrek Brand Manager, operations or reservations to help solve problems for clients on the ground when required.
Work with Contracting teams to obtain special series rates for Groups where required
Maintain relationships with wholesale partners and Tour Operators by ensuring personal service is optimized.
Meet with representatives from the account or FAM trips if they are visiting to Head office
Understand the partner's requests and present options (prepare quotation, tour proposals) to meet their needs.
Identify and take action to up-sell and promote all INDOTREK destinations, Experiences and SIC tour products.
Take ownership of and monitor individual sales process and follow up with partners to increase booking conversion.
Respond to partner or Tour Operator requests for up to 70% of each day.
Work with our supplier network to coordinate bookings
Send final confirmation and any travel documents or vouchers to agents.
Work with the product team & marketing team to develop new products that meet the needs of the market.
Negotiate fees and changes with agents (where necessary) to gain agreement.
Report any errors regarding information on Tour Plan to Systems Support and Data Entry teams.
Prepare invoices and work with accounting in order to send invoices before deadline per month.
Manage allocated accounts where assigned.
Work with Indotrek Brand Manager, operations or reservations to help solve problems for clients on the ground when required.
Work with Contracting teams to obtain special series rates for Groups where required
Maintain relationships with wholesale partners and Tour Operators by ensuring personal service is optimized.
Meet with representatives from the account or FAM trips if they are visiting to Head office
Yêu cầu công việc
Knowledge of Adventure travel is preferred
Knowledge of tourism, geography, foreign cultures
Graduate in Tourism, Hospitality, Economics or Business preferred
Minimum 1 year in Travel Sales or Sales of Services or 2 years' experience as a Tour Operator within the region
Excellent written and spoken English
Thorough understanding of MS Office (Excel, Word, PowerPoint etc.)
Flexibility to work overtime
Ability to work under own initiative
Ability to work under pressure to meet deadlines
Quyền lợi được hưởng
Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Asia Sun Travel là doanh nghiệp Lữ hành Quốc tế với 20 năm kình nghiệm (thành lập từ năm 2003). Lĩnh vực hoạt động chính : Dịch vụ lữ hành quốc tế và trong nước, dịch vụ hàng không, tổ chức sự kiện, dịch vụ đào tạo, cung cấp dịch vụ vận chuyển.
Với khẩu hiệu “Phong cách du lịch mới”, Asia Sun luôn tiên phong trong việc tìm kiếm những điểm đến mới lạ và hấp dẫn, đưa ra những sản phẩm mới và độc đáo nhằm mang lại cho khách hàng những kinh nghiệm du lịch có một không hai, nâng cao sự thi vị của cuộc sống thông qua những hiểu biết sâu sắc về văn hóa và con người trên thế giới.
Với tiêu chí “Sự hài lòng của khách hàng là chìa khóa dẫn đến thành công”, Asia Sun Travel luôn cố gắng đáp ứng trọn vẹn nhất những yêu cầu của khách hàng về mọi lĩnh vực liên quan tới chuyến đi như: lựa chọn các điểm đến, thiết kế chương trình hợp lí, dịch vụ hướng dẫn tốt nhất, các dịch vụ bổ trợ hợp lí… Asia Sun Travel được khách hàng đánh giá cao về tính chuyên nghiệp, chất lượng, độ an toàn và tính tin cậy trong việc thiết kế và tổ chức các chương trình du lịch.