LitExtension ★ 2.3

I/ INTRODUCTION

LitGroup takes great pride in being a reputable and professional data solution provider catering to the needs of e-commerce businesses. We aim to offer our valued customers the utmost quality and security data processing experience. Established in 2011, LitGroup holds ownership of 4 brands: LitExtension, LitCommerce, Litos and Bulkflow. We’re supporting more than 200 e-commerce platforms in over 80 countries worldwide, garnering a remarkable customer satisfaction rate of over 90%.

To expand our service offering globally, we are actively seeking talents with a sense of responsibility, trustworthiness, optimism, and a passion for continuous learning. If you’re searching for a company with a professional environment and ample development opportunities, LitGroup is the perfect fit for you. 

We are currently recruiting for Customer Service Executive. For more information, please refer to the details below

Working time: From Monday to Saturday Morning

Working location: 10th Lilama Office Building, no.56 To Huu Street, Trung Van ward, Nam Tu Liem district, Hanoi.

Please visit us:

• Website:https://bulkflow.io/  
• Fanpage: LitGroup Careers

II/ RESPONSIBILITIES

• Efficiently handling and resolving customer issues and inquiries;
• Collaborating with Tech Support to provide timely solutions to users;
• Collecting customer reviews to boost app ratings and improve service.

III/ REQUIREMENTS

• Have at least 6 months experience in a similar position
• Proficient in English speaking and writing skills: IELTS 6.0 or TOEIC 750 equivalent;
• Ability to work independently, collaborate effectively, and pursue self-directed learning;
• Experience in customer service, e-commerce, and basic IT knowledge are advantages.

IV/ BENEFITS

• Income: 9.000.000 - 12.000.000 VND/month
• Project bonus, 30/04-01/05, 02/09, year-end bonus,...
• Team-building activity, Holiday trips, Regular bonding, Tea breaks.
• An innovative and diverse working environment, with respect and support from colleagues and management.
• Improve English skills.

V/ HOW TO APPLY?

• Candidates who are interested in this vacancy please send an updated resume to the email address: [email protected]
• Hotline: 034 846 8866 (Ms Dung)