Founded in 2016, Katalon is the leading provider of a modern, comprehensive quality management platform. Katalon Platform enables quality assurance, DevOps, and software teams of any size to deliver world-class customer experiences faster, easier, and more efficiently.
Since its first launch, Katalon has experienced tremendous growth, serving more than 30,000 teams around the globe, many of which are in the Fortune Global 500, such as PwC, KPMG, Abbott, etc. Katalon is recognized as a top automation tool by prestigious review sites, such as G2, Gartner, Capterra, and IT Central Station.
Responsibilities
Maintain and implement technical solutions required for the good performance of the documentation function with sound engineering practices
Gather information through research, interviewing, application testing, training, and product team meetings to develop accurate and complete product documentation
Work closely with key stakeholders to deepen technical understanding of the product, releases, and business goals, in order to:
Implement documentation changes
Continuously improve documentation
Collaborate on Jira and Confluence effectively to track and record documentation tasks
Research and correct documentation defects
Attend and participate in meetings/stand-ups/demos for projects and tasks owned by the writer
Perform other duties as assigned by line manager
Requirements
Excellent command of English
Relevant BA/BS degree in IT, Software Engineering
Familiarity with developer documentation
Familiar with programming languages: Python, Java, Javascript / Typescript
Experience using Git and terminal
Willingness to learn a new field and complex subject matter
Willingness to stay updated on technical communication trends
Ability to deeply research technical topics
Detail-oriented and able to put themselves in the place of product users
Lateral thinking, critical thinking, and an eye for impact
Clear and concise communication, both verbally and in writing
Benefits
At Katalon, we bring together self-starting, open-minded, and talented people while actively promoting a transparent and growth-enabling working environment. But don't just take our word for it. Take a better look below!
Total Remuneration: Satisfying your financial goals through competitive compensation and periodic performance bonuses
Well-being & Work-life Balance: Staying healthy through comprehensive health plans, flexible work arrangements, and generous paid leaves
Statutory Compliance: Labor compliance with local regulations that ensure employee security
Work Facilities & Accommodation: Top-notch equipment, supportive allowances, and A-class facilities
Diversity, Equity, Engagement, & Inclusion: Becoming part of a global team that celebrates differences, equal opportunity, and meaningful employee recognition
Growth & Rewards: Thriving professionally through employee enablement, a culture of trust, and rewarding performance
Katalon is proud to be an equal-opportunity employer. We care about our people and celebrate our differences. We want to work with talented, collaborative, and innovative people. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other characteristics protected by law.