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3 Lý do để gia nhập công ty
- Competitive Salary & internal shares program
- Annual allowances for personal development & sport
- 20 days annual leave & 5 days sick leave
Mô tả công việc
We’re GeoComply! We're a market-leading, hyper-growth technology provider with teams across five countries and three continents with a global customer base. And we have no plans to slow down.
Achieving 650% growth in annual revenue over the past three years and dubbed a tech “Unicorn,” we’re revolutionizing how people and businesses use the internet to instill confidence in every online interaction. Trusted by leading brands and regulators for the past ten years, our geolocation solutions are installed on over 400 million devices and analyze over 10 billion transactions a year.
At the heart of it all is the people - we are deeply committed to creating and sustaining a world-class experience for our employees and partners, and providing for the needs of our customers.
We seek a proactive, positive and enthusiastic team player to join our global IT team as an IT Support engineer. The IT Support engineer will work with the global IT team to resolve all employees' technical assistance requests promptly and professionally.
What You Will Be Doing
- Provide comprehensive technical support to GeoComply employees worldwide
- Collaborate with system engineer team to maintain and upgrade the IT network infrastructure in the Vietnam office
- Help support the local A/V systems in all Vietnam meeting rooms
- Collaborate with the IT support engineer team to continuously streamline the IT Support process by implementing automation and optimizing configuration
- Partner with HR to continue improving our employee onboarding/offboarding program
- Manage IT device lifecycle in our asset management system to ensure all information is updated timely
- Create and develop a knowledge base articles repository to help users self-serve
- Manage 3-5 software renewals and prepare IT credit card expense monthly reports timely
Yêu cầu công việc
- 5 years of relevant experience in IT technical support
- Experience creating and implementing IT Support processes
- 3+ years of experience working in a cloud-first organization, including familiarity with Okta, Google Workspace, Slack, Jira, Confluence, 1Password, Zoom, and Oomnitza
- 3+ years of experience configuring and troubleshooting network devices (Mikrotik, Ubiquiti, Cisco, Aruba, Cambium, DrayTek) and services (DNS, DHCP, Subnets, Wi-Fi , VPN, Proxy)
- Excellent priory and time management skills to perform a variety of concurrent tasks with minimal direction
- Customer-focused attitude and excellent communication skills
- Speaking and Listening English fluently
Tại sao bạn sẽ yêu thích làm việc tại đây
Our Benefits:
- Competitive salary package
- Attractive bonuses (13th month, business performance, share appreciation rights)
- Modern office at a prime location in District 1
- Flexible working hours;
- 20 days leave, 5 days sick leave
- Pay social insurance, unemployment, and health insurance on full gross salary
- Health and Wellness Programs: Premium package health insurance (Bao Viet or Liberty) + Annual Health Check
- Professional development and sport
- Company trip/ Monthly Team Building/ Year-end party
At GeoComply, we live our value of building it right. Our workplace is built on mutual respect and inclusion. We know that diversity of experience and thought has led to connection, innovation, and our company’s success. We welcome applicants of all backgrounds, experiences, beliefs, and identities.
Now What? Send us your resume and a cover letter. We Can’t-Wait To Meet You.
![CÔNG TY TNHH GEOTECH HUB VIỆT NAM (GeoComply) CÔNG TY TNHH GEOTECH HUB VIỆT NAM (GeoComply)](https://1900.com.vn/storage/uploads/companies/logo/58/6e20d24f356d507d189095dd92076b7b-1694580343.png)
GeoComply cung cấp các giải pháp phòng chống gian lận và an ninh mạng.
GeoComply cung cấp các giải pháp ngăn chặn gian lận và an ninh mạng nhằm phát hiện gian lận vị trí và giúp xác minh danh tính kỹ thuật số thực sự của người dùng. Các sản phẩm đoạt giải thưởng của chúng tôi dựa trên các công nghệ được phát triển cho thị trường cá cược thể thao và trò chơi trực tuyến được kiểm soát cao và phức tạp của Hoa Kỳ. Ngoài iGaming, chúng tôi cung cấp dịch vụ phát sóng video trực tuyến và các ngành ngân hàng trực tuyến, thanh toán và tiền điện tử, xây dựng danh sách khách hàng toàn cầu ấn tượng bao gồm Amazon Prime Video, BBC, Akamai, Sightline, DraftKings, FanDuel và MGM
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