- Support Regional Office as SAP maintenance and support Center.
- Provides Application Managed Service (AMS) in APAC region for the various enterprise applications (SAP FICO, CONCUR, POS Interface, etc), troubleshoot and resolve issues & requests within targeted SLA.
- This role uses consulting skills, business knowledge, and SAP solution expertise to effectively integrate SAP technology into the business environment to achieve expected business results.
DIMENSION:
Geographical area under responsibility: Asia Pacific
KEY RESPONSIBILITIES
- Act as point of contact to analyse and fix application and system issues in RTR / Record to Report (FICO) area, ensuring SAP services are available and reliable to meet business expectation.
- Support month end or year-end closing activities, proactively monitor and take actions to prevent erroneous postings, wherever applicable.
- Manages incidents reported by user and follow-up promptly with RCA and CAPA approach and industry best practices
- Recommend workarounds/interim solution in accordance with business process guidelines.
- Work closely with different teams (e.g.: SAP Basis, security, and external system's vendor) to ensure issues and requests are addressed timely.
- Assist business users in gathering requirement and preparation of Change Request application.
- Assist in Change Request or SAP implementation Roll-out by preparing test script/ test scenario or conduct/coordinate or support users in carrying out User Acceptance/Regression Test
- Participate in deployment to production and post deployment support.
- Communicate to business stakeholders/users on new deployments.
- Provide training to end users or crash-course to new joiner on ad-hoc basis.
- Provide support for internal System Audit, Financial Audit of System authorization queries.
- Any other ad-hoc duties assigned.- Bachelor's Degree in I.T, Computers or related field
- SAP ECC 6.0/S4 HANA experience.
- Well-developed, understanding and working experience on SAP FICO modules such as General Ledger Accounting, Accounts Payable, Accounts Receivable, Asset Accounting, Bank Accounting, Taxation, Consolidation, Special Purpose Ledger, Cost element / Cost center / Profit Center Accounting, Internal orders, Product Cost controlling, Profitability Analysis areas.
- Strong knowledge on integration between logistics modules with FI/CO.
- Should be fluent with business processes associated with the use of SAP and comfortable with product costing, manufacturing business terms and concepts.
- Integration experiences with other legacy or 3rd party systems.
- Effectively communicates technical concepts to users and business concept to tech team
- Set, manage expectations, handle difficult/sensitive situation tactfully and defuse tension
- Possess basic knowledge of SAP authorization troubleshooting.
- Must be able to multi-task, work independently as well as a team player and manage own workload under tight deadlines with minimum supervision.
- Possess good analytic thinking and problem-solving skills.
- Ability to work well on cross functional project teams and foster team commitment to tasks.
- Develop relationships with internal and external stakeholders.
- Good spoken English. Ability to speak other languages will be an added advantage. Example, Mandarin, Bahasa Malaysia/Indonesia, Thai, Japanese, Korean etc- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
Công ty TNHH Hoa Tín là đơn vị liên doanh Việt - Trung về lĩnh vực công nghệ thuốc BVTV và phân bón NPK hàng đầu của Trung Quốc tại Việt Nam. Được thành lập vào năm 2004, là một doanh nghiệp vật tư nông nghiệp toàn diện tích hợp sản xuất và kinh doanh phân bón NPK, thuốc BVTV, hạt giống và vật tư nông nghiệp khác.
Công ty có trụ sở chính tại Cụm công nghiệp Kim Bình, thành phố Phủ Lý, tỉnh Hà Nam, Việt Nam. Với diện tích 30.000m2, năng lực sản xuất phân bón của công ty khoảng 80.000 tấn/năm, với công nghệ tiên tiến và chất lượng tuyệt vời, các sản phẩm của Hoa Tín đã tương đối phủ khắp thị trường Việt Nam, được người tiêu dùng tin tưởng. Đến nay đã có hơn 999 điểm bán hàng, một số sản phẩm đã bắt đầu được xuất khẩu sang các thị trường Đông Nam Á như Lào, Campuchia, Myanmar.