KIMEI GLOBAL ★ 1.5

Job Description

• Administration and support of Office 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and Power BI.
• Manage and configure Exchange On-Premises environments, including server maintenance, migrations, and hybrid Exchange configurations.
• Design, implement, and manage user accounts, licensing, and security policies across Office 365 applications and Exchange On-Premises.
• Configure and enforce advanced security features such as multi-factor authentication (MFA), data loss prevention (DLP), and conditional access policies across Office 365 and Exchange.
• Troubleshoot and resolve complex issues related to Office 365 applications, Exchange On-Prem, and other related services to ensure high availability.
• Develop and maintain automated workflows, reporting, and PowerShell scripts to streamline administrative tasks and improve operational efficiency.
• Manage and configure UEM (Unified Endpoint Management) solutions (e.g., Intune, Workspace ONE, or similar) for device management across multiple platforms (Windows, iOS, Android, macOS).
• Oversee the deployment, configuration, and management of devices, applications, patches, and updates through UEM tools, ensuring security and compliance.
• Collaborate with IT and security teams to enforce company-wide security policies, compliance standards, and best practices across both Office 365, Exchange On-Prem, and managed endpoints.
• Provide escalated technical support for Office 365, Exchange On-Premises, UEM-related device issues, and end-user queries, ensuring effective troubleshooting and resolution

Requirements

• Bachelor’s degree in Computer Science, IT, or a related field.
• Minimum of 4 years of experience working with cloud platforms (AWS, Azure, Google Cloud) and office productivity tools (Microsoft 365, Google Workspace).
• Good problem-solving skills and ability to work independently.
• English level: Basic reading and understanding—conversational. The end client is JPN, which has a BSE team to support language. 

Working Model: 3 days on-site in District 12, HCMC OR Dong Da District, HN, with the remaining days remote.