DIỆP TẤN PHÁT

Position Overview:
The B2B Sales Supervisor is responsible for leading a team to acquire new sellers to join and operate on Alibaba.com. This role focuses on driving seller acquisition efforts, ensuring the successful onboarding of qualified companies, and maximizing their potential on the platform.

Team Management:

• Lead, train, and oversee a B2B sales team tasked with acquiring businesses to operate on Alibaba.com.
• Provide ongoing coaching to enhance the team’s understanding of Alibaba.com's value proposition and improve sales techniques.
• Monitor team performance, ensuring alignment with sales objectives and company standards.

Seller Acquisition Strategy:

• Develop and implement strategies to target companies and groups.
• Identify and approach key industries and sectors with high potential for growth on Alibaba.com.
• Work with the marketing team to execute outreach campaigns tailored to the target audience.

Client Engagement and Onboarding:

• Build strong relationships with prospective businesses, emphasizing the advantages of joining Alibaba.com for cross-border trade.
• Guide companies through the registration process, ensuring all necessary documentation is in order.
• Provide detailed onboarding support to help businesses optimize their storefronts and leverage platform tools.

Performance Monitoring:

• Track and analyze sales performance data, ensuring team targets for acquiring new businesses are consistently met.
• Prepare and present regular reports on acquisition metrics, and team performance.
• Identify challenges in the acquisition process and implement solutions to improve outcomes.

Operational Responsibilities:

• Collaborate with internal departments (e.g., commercial, seller operations, sales planner, marketing) to provide a seamless onboarding experience for sellers.
• Ensure compliance with Alibaba.com's policies and guidelines during the acquisition and onboarding process.
• Act as a liaison between sellers and platform support to address any issues or concerns.