Mô tả công việc
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
- Determine and give complimentary to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).
- Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points.
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Enter Marriott Rewards information into appropriate software when taking guest reservations.
- Answer, record, and process all guest calls, requests, questions, or concerns.
- Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Yêu cầu công việc
- Can communicate fluently by English (from Toeic 700) and Chinese (from HKS 3)
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
- Or 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Quyền lợi được hưởng
- 2 month probationary period, receive full salary & service fee bonus & participate in social insurance
- 05 working days according to regulations
02 days off per week. - PVI comprehensive health insurance.
- Uniforms and shift meals are provided by the Hotel
Free parking for motorbikes and cars. - Rates for group employees are applied when using services at the hotel.
- Creative and friendly working environment.
- Domestic and international training courses.
- Vacation/annual leave
Periodic health examination. - Career development opportunities at Sheraton hotel chain and Marriott International.
Công ty TNHH STD&S nằm trong tập đoàn STD thành lập năm 1995 chuyên nhập khẩu và phân phối cung cấp phụ tùng/máy móc/ thiết bị công nghiệp hàng công nghệ cao từ những nhà sản xuất, nhà cung cấp hàng đầu trên thế giới cho các khách hàng công nghiệp tại Việt nam.Công việc của chúng tôi bắt đầu từ khâu tìm hiểu nhu cầu khách hàng,khảo sát và lên kế hoạch, đến việc cung cấp sản phẩm và tiếp tục chăm sóc khách hàng.