Mô tả công việc
Join us in the heart of District 7, Ho Chi Minh City, at our exquisite office in one of the city's most prestigious buildings.
As a customer service staff, you'll bask in the modern beauty of our workspace, collaborate with a dynamic and creative team, and enjoy the guidance of exceptional leaders, making each day a rewarding journey.
- Answer questions from customers by chatting, emailing, and/or talking on the phone.
- Work with clients who have complaints, orders, or require information about services purchased from the company while maintaining a positive attitude and calmly responding.
- Cooperate with other staff to solve problems.
- Follow communication procedures, guidelines, and policies.
- Listen and resolve customers’ concerns, issues, and questions to your best ability.
- Prepare customer reports by gathering data collected during customer interactions.
- Refer issues and questions to managers if necessary.
WORKING TIME:
- For NIGHT SHIFT: you will 5 night working shift a week. Starting from 8PM until 5AM. (Night shift will have 30% salary bonus per hour from 10PM-5AM, by law)
- You will have TWO random days off/week, this will be decided by the company.
Yêu cầu công việc
- Excellent English communication, speaking confidently and fluently (Clear voice).
- Having at least 1 year of experience in related fields.
- Proactive, helpful, and willing to learn.
- Must work in the office. (No remote and hybrid option)
Quyền lợi được hưởng
- 12 annual leave.
- Salary review once a year.
- Birthday party monthly.
- Gifts on international/national holidays. (Women's day, Valentine,..)
- Annual Health Check.
- Social Security covered.
- Beautiful hi-tech office.
- Snack bar and beverages provided by the company.
Được thành lập vào năm 2003, Công ty TNHH Thanh Long là nhà phân phối gạch men, gạch ốp lát tại miền Nam.
Một số nhãn hàng phổ biến như: Platino, Veronio, Duny, Sasulo, Dream, Bati...đã dần dần khẳng định vị trí của mình trong tâm trí người tiêu dùng về một sản phẩm gạch có chất lượng ổn định, bền, đẹp, an tòan với sức khỏe người sử dụng.
Môi trường làm việc thân thiện và luôn tạo cơ hội cho nhân viên phát huy hết năng lực