Mô tả công việc
- Key Responsibilities:
- Guest Service: Greet guests warmly, assist with seating, and present menus in a friendly and professional manner.
- Order Taking: Learn to accurately take food and beverage orders, ensuring clarity and attention to detail in communication with guests.
- Food & Beverage Service: Assist in serving food and drinks to guests promptly, ensuring correct orders and presentation.
- Upselling: Learn techniques for upselling menu items, special offers, and resort signature dishes, enhancing the guest experience and resort revenue.
- Guest Interaction: Engage with guests throughout their meal, ensuring their satisfaction and addressing any concerns or special requests.
- Team Collaboration: Work closely with kitchen staff, bartenders, and other team members to ensure timely and efficient service.
- Cleanliness and Organization: Maintain a clean, organized, and safe dining area, including setting up and clearing tables, sanitizing surfaces, and ensuring dining areas are ready for new guests.
- Knowledge of Menu: Learn and develop a thorough understanding of the resort’s menu, daily specials, wine list, and available beverages to answer guest questions and make recommendations.
- Handling Payments: Learn how to accurately process guest payments, handle cash, and operate the point-of-sale (POS) system.
- Problem Resolution: Observe how to manage guest complaints or concerns in a professional and courteous manner, escalating issues to supervisors as needed.
- Training: Participate in training sessions to develop skills in food and beverage service, customer service, safety protocols, and the resort’s service standards.
- Health & Safety: Adhere to food safety and hygiene standards, ensuring that all health and safety guidelines are followed during service.
Quyền lợi được hưởng
- Free staff accommodation and 3 meals.
- Monthly allowance
- Activity: Birthday Party, Year End Party…
- Details will be discussed at the interview
Yêu cầu công việc
- Education:High school diploma or equivalent. No formal prior experience required, though any customer service or food service background is a plus.
- Experience: No prior experience is required; however, any customer service or hospitality experience is a plus.
- Duration: 3 - 6 months.
- Skills:
- Excellent communication skills, with a friendly and outgoing demeanor.
- Strong attention to detail and ability to multitask in a busy environment.
- Ability to work well in a team and collaborate with colleagues across departments.
- Basic math skills for handling payments and calculating bills.
- Willingness to learn and take direction from experienced staff.
- Positive attitude and strong desire to provide outstanding guest service.
Yêu cầu hồ sơ
Du lịch xanh Dìn Ký Lái Thiêu cách cầu Bình Triệu 7 km hướng đi Lái Thiêu Bình Dương. Với diện tích 3 ha quý khách sẽ hài lòng với quang cảnh đồng quê thiên nhiên, sạch sẽ ,thoáng mát, yên tĩnh .Nhà hàng khách sạn và các dịch vụ vui chơi giải trí hấp dẫn cho quý khách khi đến ăn uống và nghỉ dưỡng tại khách sạn, đây cũng là cách phục vụ của Dìn Ký nhằm thỏa mãn nhu cầu của quý khách . Đến với Du Lịch Xanh Dìn ký Lái Thiêu quý khách được thưởng thức các món ăn đặc sản Âu – Á – Việt Nam tại nhà hàng ven sông với khung cảnh thiên nhiên thoáng mát, hài hòa. Một bên nhà hàng là nhánh sông Sài Gòn, một bên là vườn cây xanh thoáng mát với khuôn viên và diện tích rộng rãi, yên tĩnh, sang trọng, đội ngũ nhân viên chuyên nghiệp, chắc chắn sẽ làm hài lòng các thực khách.