Hôtel De L'opéra Hanoi - Mgallery By Sofitel

• Develop and maintain relationship with potential accounts based on Accor sales standards.
• Develop sales strategies for area of direct responsibility, adhere to strategy and ensure targets are met.
• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
• Manage the corporate head office and the preferred hotel history for that company
• Participate in the preparation of the annual Business Plan.
• Monitor all product and performance standards and ensure action is taken when standards are not being met.
• Plan, upsell and consult with client for detail of meeting or function to include space requirements, times, audio-visual equipment needs, billing instructions, etc.
• Resolve any issues, complaints and/or problems to ensure quality deliver and client satisfaction.
• Follow proper event management procedures for event execution that include Banquet Event Order creation, Food & Beverage forecasting, resume communication, amenity or VIP designation, and room block management
• Meet VIP’s on arrival, conduct site inspections and host important potential and existing clients as required
• Deputise for the DOS in his/her absence

• Local and international training course
• 05 working days | 02 days-off per week
• Competitive service charge
• Staff duty meal & uniform are provided by Hotel
• Free motorbike parking
• Annual health check
• Associate special discount for hotel rooms and F&B services at International Accor properties

• At least 02 years of professional experience in Sales in International hotels as Sales Manager or 01 year of experience in same position.
• Bachelor Degree in Tourism & Hospitality; Commerce, Economics or Marketing.
• Strong knowledges and understanding of the market.
• Excellent customer service and organizational skills.
• Excellent communication skill both verbal and written in English and Vietnamese.
• Proficient in Excel, Word, Outlook

Apply through Hotel job