Lady Hill Sapa Resort

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Responsiblities

• Educated the life insurance principles, knowledge relevant to call content
• Take charge of making calls to customers, according to the requested program
• Promote cross-sale and enhance sales of success products
• Respond to customer concerns on call
• Address customer concerns & questions in compliance with regulations
• Assist customers as needed and follow company regulations
  
  
  

Job Requirements

• Graduated from college, university
• Proficient in office software applications (Excel, Word, Email, PowerPoint, etc.) and capable of learning to use new applications on office devices
• Demonstrates responsibility, attention to detail, honesty, professionalism, and a collaborative spirit
• Skilled in phone communication
• Capable of handling unexpected situations during calls
• Experienced in customer service and sales
  
  
  

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.