Mô tả công việc
• Responsible for giving all guests resort activities and information and suggest guest selling in outlet as well as a boutique shop
• Ensure all guests are being treated in an efficient and courteous manner. Resolve customer complaints as your duties
• Responsible for guest’s requests and communicate with related departments to achieve guest satisfaction
• Always greet and assist all guests in friendly and helpful manner.
• Register all arrival rooms according to established procedures.
• Perform check in, check out and room change procedures and ensure all the data are fully entered correctly to hotel systems in accordance with reservation.
• Assist guest with currency exchange.
• Ensure all arrival villas is to be checked defect by related departments and follow up any issues
• Attends to guest’s complaints, inquiries and requests, referees’ problems to Front Office Supervisor/Duty Manager if he/she is unable to assist
• When on night shift, check night reports and prepare morning report along with all necessary preparations for guest arrival.
• Respond all the guest’s calls and assist guest’s requirements.
• Responsible in giving guests products views and selling products in boutique shop
Quyền lợi được hưởng
- Alowance for sailors who work in Phu Quoc;
- Bao Viet health insurance for individuals;
- Provided with 3-star standard rooms;
- Provided with 3 meals a day;
- Fitness room for sailors
Yêu cầu công việc
• Bachelor’s Degree in Hospitality Management, Business Administration or equivalent education required.
• 1 year in resort of similar size
• Excellent in written and verbal communication
• Competency in Microsoft applications including Word, Excel and Outlook
• Familiar to Smile and POS is a plus
• English or other language is preferred
• Statement of honest and no criminal record.
Yêu cầu hồ sơ
Hotline: 0905 244 146
Phone: +84 (0297) 3559 8888
Khách sạn Northern Sài Gòn với 99 phòng được trang bị đầy đủ theo tiêu chuẩn 3 sao quốc tế, 100% phòng có cửa sổ rộng và cảnh đẹp, gồm 3 loại: Superior, Deluxe, Northern Suite.
Khách sạn Northern với phong cách phục vụ chuyên nghiệp, các trang thiết bị rất tiện nghi, quý khách sẽ hài lòng khi chọn đây là nơi tốt nhất trong thành phố Hồ Chí Minh
Tọa lạc ngay trung tâm Sài Gòn, gần khu vực giải trí, trung tâm mua sắm, Nhà Hát Thành Phố, Bảo Tàng Di tích Chiến tranh, Dinh Thống Nhất, Nhà Thờ Đức Bà, Bưu Điện Thành Phố. Hãy dạo bước và cùng khám phá!