Việc làm Hawee
Cập nhật 23/08/2024 10:30
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
Đang cập nhật
Hạn nộp hồ sơ:
10/01/2025
Hình thức:
Toàn thời gian
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Đồng Nai
Mô tả công việc
Mô tả Công việc
JOB SUMMARY
The incumbent will take charge of Customer Quality Assurance responsibilities to ensure all products meet
internal and external quality standards before shipping out, handle customer complaint and work closely
with all cross-functional teams to drive for customer satisfaction and continuous improvement
RESPONSIBILITIES
Handle customer complaint, customer return and other customer quality requirements.
Drive customer complaint resolution by carrying out root cause & failure analysis, dimensional
analysis, or other means. In addition, communicate with customers when necessary to ensure
verification of corrective & preventive actions.
Lead Out of Box Audit (OBA), Use Test and customer quality continuous improvement.
Handle daily OBA and Use Test issues, analyze data and work closely with IPQA to drive
containment actions, root cause analysis, corrective & preventive actions as well as continuous
improvement
Support OBA & Use Test Supervisor in personnel management and training. Ensure OBA & Use
Test team members are well trained with needed skills to perform required functions.
Work closely with cross-functional teams to meet delivery schedules and production goals, while
actively maintaining the expected level of quality.
Maintain and continuously improve TTI quality management systems
Handle customer complaint, customer return and other customer quality requirements.
Drive customer complaint resolution by carrying out root cause & failure analysis, dimensional
analysis, or other means. In addition, communicate with customers when necessary to ensure
verification of corrective & preventive actions.
Lead Out of Box Audit (OBA), Use Test and customer quality continuous improvement.
Handle daily OBA and Use Test issues, analyze data and work closely with IPQA to drive
containment actions, root cause analysis, corrective & preventive actions as well as continuous
improvement
Support OBA & Use Test Supervisor in personnel management and training. Ensure OBA & Use
Test team members are well trained with needed skills to perform required functions.
Work closely with cross-functional teams to meet delivery schedules and production goals, while
actively maintaining the expected level of quality.
Maintain and continuously improve TTI quality management systems
JOB SUMMARY
The incumbent will take charge of Customer Quality Assurance responsibilities to ensure all products meet
internal and external quality standards before shipping out, handle customer complaint and work closely
with all cross-functional teams to drive for customer satisfaction and continuous improvement
RESPONSIBILITIES
Handle customer complaint, customer return and other customer quality requirements.
Drive customer complaint resolution by carrying out root cause & failure analysis, dimensional
analysis, or other means. In addition, communicate with customers when necessary to ensure
verification of corrective & preventive actions.
Lead Out of Box Audit (OBA), Use Test and customer quality continuous improvement.
Handle daily OBA and Use Test issues, analyze data and work closely with IPQA to drive
containment actions, root cause analysis, corrective & preventive actions as well as continuous
improvement
Support OBA & Use Test Supervisor in personnel management and training. Ensure OBA & Use
Test team members are well trained with needed skills to perform required functions.
Work closely with cross-functional teams to meet delivery schedules and production goals, while
actively maintaining the expected level of quality.
Maintain and continuously improve TTI quality management systems
Handle customer complaint, customer return and other customer quality requirements.
Drive customer complaint resolution by carrying out root cause & failure analysis, dimensional
analysis, or other means. In addition, communicate with customers when necessary to ensure
verification of corrective & preventive actions.
Lead Out of Box Audit (OBA), Use Test and customer quality continuous improvement.
Handle daily OBA and Use Test issues, analyze data and work closely with IPQA to drive
containment actions, root cause analysis, corrective & preventive actions as well as continuous
improvement
Support OBA & Use Test Supervisor in personnel management and training. Ensure OBA & Use
Test team members are well trained with needed skills to perform required functions.
Work closely with cross-functional teams to meet delivery schedules and production goals, while
actively maintaining the expected level of quality.
Maintain and continuously improve TTI quality management systems
Yêu cầu công việc
Yêu Cầu Công Việc
College or above degree in Electronic, Electrical, Mechanical Engineering or related Engineering
field.
Minimum 4 years of working experience in Quality field and related to customer complaint handling.
Familiarity with metal, plastic, electrical or electronic products is an advantage.
Familiar with Six Sigma, ISO 9001, Quality methods and tools such as FMEA, Control Plan, PPAP,
APQP, MSA, SPC, DOE, 8D etc. Six Sigma Green Belt certification will be an advantage.
Able to work independently and pro-actively.
Strong skills in problem analysis and solving. Good customer technical service preferred.
Good communication and interpersonal skills.
Team player with positive approach.
Good English reading, writing and speaking skills. PC skills required (MS Office, Outlook etc.)
College or above degree in Electronic, Electrical, Mechanical Engineering or related Engineering
field.
Minimum 4 years of working experience in Quality field and related to customer complaint handling.
Familiarity with metal, plastic, electrical or electronic products is an advantage.
Familiar with Six Sigma, ISO 9001, Quality methods and tools such as FMEA, Control Plan, PPAP,
APQP, MSA, SPC, DOE, 8D etc. Six Sigma Green Belt certification will be an advantage.
Able to work independently and pro-actively.
Strong skills in problem analysis and solving. Good customer technical service preferred.
Good communication and interpersonal skills.
Team player with positive approach.
Good English reading, writing and speaking skills. PC skills required (MS Office, Outlook etc.)
Quyền lợi được hưởng
Laptop
Chế độ bảo hiểm
Phụ cấp
Xe đưa đón
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Tăng lương
Nghỉ phép năm
Chế độ bảo hiểm
Phụ cấp
Xe đưa đón
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Tăng lương
Nghỉ phép năm
Khu vực
Hawee
Xem trang công ty
Quy mô:
1.000 - 5.000 nhân viên
Địa điểm:
Tòa nhà Hawee, Lô D2 Khu đấu giá quyền sử dụng đất, Vạn Phúc, Hà Đông
Thành lập năm 2004, suốt 18 năm phát triển, Hawee đã không ngừng lớn mạnh, mở rộng lĩnh vực kinh doanh, trở thành một tập đoàn đa ngành với sứ mệnh kiến tạo những giá trị bền vững vì một Việt Nam hiện đại, an toàn, khỏe mạnh và hạnh phúc hơn.
Hawee hiện đang hoạt động trên 5 lĩnh vực bao gồm: Tổng thầu cơ điện; Sản xuất - thương mại với các nhóm ngành tủ điện, khuôn mẫu; Đầu tư và tổng thầu các dự án năng lượng tái tạo; Đầu tư bất động sản; Sản xuất nông nghiệp chất lượng cao với các trang trại chăn nuôi công nghiệp tiêu chuẩn quốc tế.
Chính sách bảo hiểm
- Được hưởng các chế độ bảo hiểm : BHYT, BHXH, BHTN
- Hưởng quyền lợi bảo hiểm 24/7
Các hoạt động ngoại khóa
- Du lịch hàng năm
- Team building theo quý
- Các hoạt động vui chơi, giải trí, ca hát thường xuyên
- Thể thao: Đá bóng, bóng chuyền,..
Lịch sử thành lập
- Công ty được thành lập năm 2004
Mission
Các mục tiêu chúng tôi đặt ra cho chương trình bền vững phản ánh trực tiếp tầm nhìn của chúng tôi về việc đảm bảo một tương lai lành mạnh hơn cho ngành,
Những nghề phổ biến tại Hawee
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