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Contribute to identifying, evaluating, and selecting Agile tools that best fit the organization's and teams' needs and help manage the implementation and rollout of these tools.
Customize and configure Agile tools to align with the organization's specific needs and processes.
Perform configuration and set-up for projects on Agile tools.
Provide training and support to Agile teams and stakeholders on using Agile tools and ensure they are well-equipped with the necessary knowledge and skills to use them effectively.
Work with relevant departments to ensure that Agile tools integrate and are interoperable with other systems used by the organization, such as project management tools, issue tracking systems, and collaboration platforms.
Building up and standardizing the Agile process:
Take the lead to work with Scrum Masters and Software Project/ Program Managers to collect, develop, and standardize process documents/ templates and relentlessly maintain them to enrich the organization's best practices/ lessons learned.
Suggest and apply the tailoring process to adapt to the specific needs if necessary.
Coordinate with Software Project/ Program Managers or Scrum Masters to evaluate the quality of performed processes against the standards based on predefined metrics and team performance data.
Plan and perform the audit procedure to validate process compliance and provide feedback to Agile teams on the Process Quality Assurance Check-up results.
Identify and document non-compliance issues, support Agile teams on both corrective and preventive actions
Make quality reports on a regular basis, analyze data from Agile tools to measure team performance, and identify areas for improvement. Prepare reports to communicate this information to stakeholders and leadership.
Continuously monitor and evaluate the effectiveness of processes, identify missing areas, and make recommendations for process improvements.
Organize training activities to increase awareness and help the Agile team buy-in with the defined processes.Must have:
Bachelor's degree in computer science, software engineering, business administration, or related field, or equivalent work experience.
Proven experience for at least three years as a Process QA or similar role, with a strong background in software development processes and quality assurance.
In-depth knowledge of project management and software development methodologies, such as Agile, Scrum, or Waterfall, and familiarity with software development lifecycle (SDLC) phases.
Experience conducting process assessments, audits, and gap analysis to identify areas for improvement.
Experience with Agile process tools such as Jira, Trello, and Asana.
Technical aptitude to quickly learn new software products and tools.
Strong analytical and problem-solving skills, with the ability to interpret data, find root causes, and make data-driven decisions.
Strong and experienced in well-structured and organized documentation work.
Strong communication skills and ability to collaborate effectively with cross-functional teams and stakeholders.
Detail-oriented mindset with a focus on process excellence and continuous improvement.
Strong organizational and time management skills, with the ability to effectively manage multiple tasks and priorities.
Relevant industry certifications such as Certified Scrum Master (CSM) or Project Management Professional (PMP)
Excellent English in both written and oral communication and training skills.
Proven experience leading and managing teams within a software development environment.
Nice to have:
Professional certifications in quality assurance, such as Certified Software Quality Analyst (CSQA) or Certified Quality Engineer (CQE), are a plus
Knowledge or experience of other Agile practices and scaling agile frameworks: XP, SAFe, Nexus, Scrum@Scale, LeSS, etc.
Knowledge of CMMI.
Knowledge of industrial automation software and/ or material handling.
Ability to travel nationally and internationally as per request.
Being certified with any scaling Agile modelBeing a part of FORTNA, you are offered:
Flexible working hours (5 working days/week), no timekeeping
Competitive salary with annual review
100% official salary during the probation period; 13th-month salary
Onsite opportunities in the US, UK (1-3 months/year)
Sponsored training and self-development opportunities (English, PMP, CSM...)
10% paid working time per week for personal development (attending soft skill courses, reading books, working on side projects, self-teaching any new IT-related concepts)
Bao Viet Premium health-care insurance for employee and 2 dependents
Modern facilities with Laptop Dell Precision 7670 chip i9-12950HX, Ram 64GB, SSD 512GB, RTX A2000 + 2 monitor Dell Ultrasharp U2422HE
Annual luxury vacations, bi-monthly Happy Hour
Exciting company outings/events and team building activities,
Supportive, international, dynamic working environment and talented, culturally diverse teams
A large pantry full of snack, drink, and seasonal fresh fruit
Take the deal and let's explore many more benefits!
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Mạng Truyền thông điện tử Thương hiệu Việt - THV (www.thuonghieuviet.com, www.thv.vn) do cố Nhà báo Hải Đăng sáng lập từ năm 2002, là đơn vị đầu tiên nghiên cứu về xây dựng thương hiệu cho doanh nghiệp Việt Nam từ đầu năm 2007, Trung tâm Nghiên cứu ứng dụng phát triển Thương hiệu Việt (viết tắt Trung tâm THV) được thành lập - trực thuộc Liên hiệp các Hội Khoa học & Kỹ thuật Việt Nam (VUSTA) - Trung tâm nghiên cứu phát triển Thương hiệu Việt hình thành và phát triển trên nền tảng Mạng Truyền thông điện tử Thương hiệu Việt. Chức năng, nhiệm vụ: Nghiên cứu, triển khai, thực hiện các đề tài, dự án trong lĩnh vực CNTT, truyền thông Internet, Xây dựng và phát triển, quảng bá thương hiệu; nghiên cứu phát triển thị trường; nghiên cứu khoa học trong lĩnh vực đào tạo; Chuyển giao kết quả và những tiến bộ KH&CN, tư vấn, thẩm định, tổ chức hội nghị, hội thảo khoa học; tổ chức hội chợ triển lãm khoa học; đào tạo bổi dững nghiệp vụ chuyên môn trong các lĩnh vực công nghệ thông tin, truyền thông internet và thương mại điện tử; Hợp tác quốc tế thực hiện nhiệm vụ trọng tâm. Từ những thành quả hoạt động, nâng cao nội lực, quy tụ đông đảo doanh nghiệp trong cả nước, thúc đẩy quan hệ quốc tế...
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