Mô tả công việc
• Welcomes guests and provides a high standard of service in line with the F&B concept and the standards taught by its superiors
• Contributes globally to guest satisfaction through the quality of his/her work and exemplary behavior
• Helps increase the restaurant's revenue through his/her sales efforts
• Manage invoicing and cash operations for the services sold
• Offers attentive service to guests focuses on them and respects them, tries to anticipate any need, and adapts to any constraints, notably in the case of guests in a hurry
• Heeds any remarks made by guests and ensures follow-up
• Prepares the point of sale and preparation areas, cleans and tidies the restaurant and preparation areas after closing
• Before every work shift find out about dish composition and any shortages
• Punctually participates in the service in other areas of the hotel (lobby, bar, banquet, etc.) according to the activity
• Respect the instructions and safety guidelines for the equipment used
• In his/her attitude and relation with guests and colleagues (from any department of the hotel), acts in line with the Accor values: innovation, the spirit of conquest, performance, respect, and trust.
• Participates in the smooth coordination between the restaurant and the kitchen
Quyền lợi được hưởng
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the local community and make a difference through our Corporate Social Responsibility activities
Yêu cầu công việc
- Can speak English fluent
- Service-oriented
- Attention to detail
- Ability to work under pressure
- Responsive
- Creative and innovative
Yêu cầu hồ sơ
Umami Dining là nhà hàng hòa quyện giữa tinh thần thể nghiệm và ẩm thực Nhật Bản đầy mới mẻ. Chúng tôi đang tìm kiếm những cộng sự mới để cùng nhau kiến tạo nên những khoảnh khấc ẩm thực đầy màu sắc. Umami Bam là mô hình nhà hàng Nhật Fusion hiện đại, trẻ trung. Các món ăn được biến tấu dựa trên ẩm thực Nhật cùng với không gian thoải mái, sôi nổi, trendy. Umami mong muốn sẽ mang lại một trải nghiệm ăn và uống thú vị dành cho thực khách tại Hà Nội.