Mô tả công việc
• Maintaining high standards of services and products with clear management procedures
• Participating in building business plans to apply for department and preparing annual budgets, revenues and other expenses
• Pushing department’s outlets development and using creative methods to make revenues, increase average spend, cost and profit but achieve productivity rate and effective cost
• Improving department’s revenues by increasing sales, changing management methods applied for area of sales (restaurants, bars, …)
• Ensuring guest service standards, making guests feel comfortable and warm welcomed
• Increasing guest’s satisfaction by warm and friendly manners
• Handling guest complaints; maintaining guest service with high standards
• Managing, pushing and organizing personnel structure to improve food & beverage service’s qualities and creations in accordance with resort standards
• Comparing resort’s activities, services standard with the competitors’ in hospitality’s food & beverage and offering for changes (if necessary)
• Building, costing and updating all menus for foods and drinks
• Ensuring that all documents, menus, sale information have good qualities and making sure the prices match with business strategy
• Training, coordinating, organizing, leading and pushing all department staffs
• Developing working relationships with other departments and suppliers
• Collaborating with Executive Chef to create menus, purchase and update cooking instructions
• Being responsible for good working condition of equipment and interior
• Participating Department Head’s meetings
• Evaluating annual performance of all management levels under Food & Beverage Manager’s responsibility; setting goals and making sure that evaluation is conducted absolutely
• Planning training programs in collaboration with management levels under Food & Beverage Manager’s responsibility
• Ensuring Duty Roster is arranged suitably with resort’s occupancy forecasts
• Setting Duty Roster/ Worksheet with productivity which is appropriate with budget for teams including both breaks and holidays
• Engaging in preparation and implementation of department’s training plans for all new and existing staffs (department training, daily 5 minutes training)
• Collaborating with Human Resources Department in recruiting staffs
• Conducting meetings for annual staff performance evaluation
• Ensuring staff consistency and compliance with cash control, accounting and other internal control processes
• Ensuring foods & drinks cost comply with requirements set by resort
• Respecting the resort’s commitments with environmental issues: energy saving, recycling, waste sorting.
• Being responsible for people and property safety and security in assigned area
• Discuss with Purchasing manager in choosing suppliers and ordering.
• Following food & beverage’s items usage
Quyền lợi được hưởng
- Competitive salary range
Yêu cầu công việc
• Graduated from high school and higher
• Having degrees and certificates related to the profession
• Having at least 03 years working experience as the same position in 4 – 5 stars hotel/ resort
Yêu cầu hồ sơ
Phone: 0911 812 713 (zalo HR)
Email : hre a còng wyndhamgardencamranh.comLot D14b, Northern Cam Ranh Peninsula Tourist Area, Cam Hai Dong Commune, Cam Lam District, Khanh Hoa Province
Được thành lập từ năm 2016, công ty Cổ Phần CAM là doanh nghiệp F&B sở hữu nhiều thương hiệu đình đám được giới trẻ rất ưa chuộng: Tòng Livehouse, Lẩu Phan, Meattwo, Charger Tòng Livehouse là mô hình giải trí tổ hợp dịch vụ giữa phố Thái Thịnh, quận Đống Đa - concept đầu tiên tại Hà Nội đưa các dòng nhạc live music (EDM, Balad..) kết hợp với ẩm thực và những sự kiện âm nhạc, chương trình nghệ thuật độc đáo. Bên cạnh đó, concept nhậu xuyên đêm Charger mới ra mắt cũng là địa điểm hứa hẹn với nhiều trải nghiệm và chương trình hấp dẫn mỗi ngày hướng tới tệp khách hàng GenZ.