ECRM

Mô tả Công việc

• Building trust and providing excellent services to potential clients.
• Handling full-cycle of B2B Sales process from prospecting, pitching/presenting, and closing deals &
get feedback from clients.
• Acting as a contact point between the client and internal operating teams during the contract
• Implementation period to deliver the best excellent service.
• Coordinate with Operations Department to complete the service and meet the customers’ requirements.
• Contact clients to ascertain the client’s satisfaction with the service.
• Keep close relationships for retention of clients.
• Respond to termination notices & follow up on the process of the contact’s liquidation.
• Renegotiate service agreements by conducting fresh surveys/audits or educating users of the services, and introducing new services that be suitable to the client.
• Other tasks are required by the Line Manager

Yêu Cầu Công Việc

·          Excellent communication, presentation, and negotiation skills

·          Can communicate in English

·          Sales-focus, results-oriented, and a good team player who can work in a fast-paced environment

·          Quick response to customers and a strong sense of customer orientation

·          Proactive, positive, and self-motivated with the ability to work without close supervision

·          Experienced in healthcare business development is an advantage but it’s not a must requirement - we are willing to train you.