ECRM

• Develop, implement, and execute a long-term technology strategy aligned with the company's business goals.
• Guide technology initiatives to optimize operational processes and scale activities.
• Propose and implement new technology solutions to increase productivity and reduce operational costs.
• Lead and manage the implementation and upgrade of the ERP system (Odoo) and internal management platforms (Lark).
• Ensure the systems operate smoothly, securely, and are scalable for future growth.
• Monitor and evaluate the performance of technology systems, continuously proposing improvements.
• Lead and drive the adoption of AI/ML technologies in operations, customer care, and marketing.
• Propose automation solutions to optimize internal workflows and enhance customer experience.
• Collaborate with the Sales and Marketing departments to improve tools supporting advertising and sales on Facebook Ads platforms.
• Ensure that data analytics systems and advertising performance measurement tools function accurately, optimizing advertising costs and increasing revenue.
• Build and manage the Data Analyst team within the technology department.
• Recruit, train, and develop the technology team's capabilities.

Requirements

• Bachelor’s degree or higher in Information Technology, Computer Science, Software Engineering, or related fields.
• A minimum of 5 years of experience in a CTO, Head of IT, Tech Lead, or equivalent roles.
• Experience in implementing and managing ERP systems (preferably Odoo) and enterprise management software.
• Extensive knowledge of AI, Machine Learning, and practical applications in business operations.
• In-depth understanding of modern technology trends such as Cloud Computing, AI, Machine Learning, Big Data, IoT, Blockchain, DevOps, and technology applications in business.
• Ability to manage technology projects from planning to implementation and operation.
• Strategic thinking, innovation, and the ability to guide technology trends in line with market developments.

Benefits

• Income from 60,000,000 to 100,000,000 VND per month.
• Work in a dynamic and creative environment, applying modern technology.
• Social insurance contributions and benefits according to state regulations and company policies.
• Opportunities to learn and develop leadership skills through in-depth training programs.
• Working hours: 8:00 AM - 5:00 PM, with every other Saturday and Sundays off.

CV send to [email protected] / 0886551905