ECRM

Job Description

Enable fulfilment of operations deliverables and ensure those deliverables are in line with budget, schedule and quality assurance based on global standard operating procedures within area of responsibility. Close and effective collaboration across multiple functions that work together on project execution and deliverables to deliver on project/client commitments.

The project management role is responsible for managing all aspects of project activities from costing, set-up, execution, data quality to end deliverables. Ensuring that projects are completed within established budgets, parameters, schedule and quality standards. Proactive approach to address potential operational risks with mitigation plan in place to ensure we deliver on all our project commitments and drive high client satisfaction. Commercial understanding and driving high customer service standards are key as this role works in close collaboration with commercial partners and even the end client.

• Manage Consumer Insights projects from supporting proposal and costing through setup, fielding, and analysis, to ensure accurate and on time final delivery
• Partner with Client Service, Operations, external Vendors, and other business partners to ensure projects meet agreed time frames, budget, quality, and accuracy
• Find solutions for issues and non-standard requirements and requests
• Driving ultimate project management excellence in the market
• Advising Market leader of any project management’s challenges and proactively driving improvements and solutions in the market
• Identify and mitigate any risks to the project’s success or profitability with full and transparent communications
• Provide practical, hands-on support to the Client Service team to drive excellence in the development and delivery of projects
• Actively seek and raise areas where improvements or productivity gains could be made and drive a culture of continuous improvement
• Management of multi-country projects, offline or mixed methodology projects, and/or highly technical/complex projects
  
  

Qualifications

You are flexible and easily adapt in a dynamic work environment, build strong engagement with key partners and excel in stakeholder management. You work in organized and efficient manner with high utilization of your and team’s time as well as optimal utilization of operations resources. You have a can-do attitude, you are self-motivated, have negotiating skills and you are a great communicator. You work collaboratively and are part of a remote team within a dynamic and challenging environment, while maintaining high standards.

• Must have a minimum of 1+ years Market Research experience, preferably in Operations
• English language skills, both written and verbal, are preferred
• Extensive project management experience
• Excellent communication skills
• Ability to manage multiple priorities following strict time schedules
• Strong attention to detail, high level of accuracy
• Advanced working knowledge of Microsoft Office and communication tools
  
  

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
  
  

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion