EXO Travel Vietnam ★ 3.3

Position Overview:

Event Assistant is responsible for accurately and efficiently confirming bookings of all suppliers. S/he is also responsible for following the booking procedures and ensuring all information is recorded into the company internal system.

Location: 127 Lo Duc, Hai Ba Trung Ward, Hanoi city

Responsibilities:

• Reserve, reconfirm and support the supplier quotation process for Events group requests.
• Assign multi-lingual guides, transportation/vehicles as required per specific Events group request
• Provide briefing and debriefing to guide together with the Events Team
• Manage guide expenses and guide fee submissions according to timeline 
• Research and source merchandise as required for Events including gifts, printed items, graphic design, displays and banners, entertainers, theme proposals
• Update Events Excel database as and when product details and pricing changes or new products are added including key supplier contract renewals
• Assist in creating and updating Events Powerpoint slides and powerpoint proposals
• Assist with product research
• Assist with creation of relevant event plans and details: obtaining menus; pricing; table plans etc. from suppliers and producing print format event plans, guide signs, name badges as required per Events or group event
• Assist with onsite management of site inspections and groups in-house as required
• Provide a support function to the event coordinators and department manager in all aspects of planning and execution of Events including client responses, event planning, and supplier liaison as required.

Qualifications:

• Bachelor’s degree in Tourism or related field.
• Good command over verbal & written English.
• Experience in Travel Company/ Operations or Events related experience is an advantage
• Excellent skills in Microsoft Office & Travel software
• Interest and/or experience in the travel industry
• Understanding of sustainability and responsible tourism is a plus.

Skills:

• Excellent interpersonal skills, including the ability to communicate confidently, effectively and diplomatically
• Ability to organize and prioritize tasks.
• Strong service mindset, team player, detail oriented with ability to work autonomously
• Be able to suggest improved ways of working to positively impact people’s life and the environment.

Benefits:

• Work in a friendly working environment and good team building activities
• 18 days of annual leave and can be carried to the next year.
• Parking fee support
• Health insurance and accident insurance
• Other benefits according to the festive seasons will be shared at the interview
• Flexible working style, can work from home or at the office
• Participate in all online training programs of the whole EXO Group
• 13th month salary up to the business performance of each year.

How to apply:

As an equal opportunity employer, if you have a passion for travel, believe that travel can be a real force for good in the world, and have skills that can help us achieve our mission, we would love to hear from you.

Interested candidates are invited to send your CVs with a covering letter in English to HR department at [email protected]