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• Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Use sales techniques that maximize revenue
• Promote awareness of brand image internally and externally.
• Process all reservation requests, changes, and cancellations received by phone, fax, or mail
• Assist management in training, evaluating, counseling, and motivating and coaching employees
• Perform other reasonable job duties as requested by Supervisors.

• 60 days probation with Full salary & Social Insurance
• Service charge every month after probation
• Attractive remuneration package & 13th-month salary
• Professional training courses
• Professional workplace with young, dynamic, and excellent team members
• Duty meal & Uniform provided
• 05 working days/week.
• Participate in team building and TakeCare activities of the team and hotel
• Health check every year
• Satisfy your love of travel with distinctive Associate discounts for hotel rooms and F&B services at Marriott International hotels & resorts all over the world (11 properties in Vietnam)
• Start your career path in the biggest and one of the most prestigious hotel companies worldwide

• High school diploma/G.E.D. equivalent
• At least 2 years of related work experience
• No supervisory experience is required

For contact, please call 024 3719 9000 - Sheraton Hanoi Human Resources