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To ensure compliance with Vietnam's Personal Data Privacy Policy, candidates should submit their applications through VNG's official career site: VNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital future. VNG Solutions provides top-notch services while strictly adhering to international standards. We remain in the public eye as experts in "the next big technologies". VNG Solutions will provide you with a creative environment with an emphasis on B2B services, where you will have the opportunity to foster your abilities and learn about various technologies to advance your career. Job description:
Working with the Customer, responsible for the overall health of the relationship with the customer.
First point of contact in case of any dispute with the customer.
Responsible for raising any escalation to management in either organization.
Oversight of all staff assigned to the services engagement including sub-contractors and offshore divisions.
Responsible for clarity of communication of expectations, obligations, and requirements both across the team on-site and with the team offshore.
Responsibility for clarity of communications on expectations, obligations, and deliverables to the customer.
Responsible for planning and scheduling short and medium-term activities under the engagement including the use of standard project management tools and communication tools such as Word, Excel, Project, and Visio.
Responsible for maintaining a staffing plan for the engagement and engaging resource managers as necessary.
Responsible for P&L targets on engagements to targets established.
Responsible for maintaining and updating the Governance Plan.
Communicates the project status, requirements, and structure across the Project Management team and all necessary departments.
Manages day-to-day progress of projects including risk assessment and problem resolution.
Participate in cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc.
Plan, direct, and coordinate activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains and develops team.
Note: The position may require international travel for periods of 1 week to 3 months continuously, per year.5+ years of professional experience in supporting enterprise software.
5+ years of experience in delivery management and consulting of multiple concurrent and/or large accounts.
5+ years of experience handling complex topics to a variety of audiences with clarity appropriate to their seniority.
3+ years of experience leading internal teams managing performance and aligned staffing to achieve results
PMP (Project Management Professional) is a plus.We hope VNG is a place where you build your career. Whether you want to pursue to be a manager or focus on professional development, we acknowledge and appreciate your talents. Therefore, we open up to you more promotion opportunities in VNG, and designed program to help you succeed in every single career path. NO SUIT, NO TIE: At VNG, we do not have many rules because we respect you and want to make comfortable atmosphere to help employees perform their jobs well.Company "pay" for you: Lunch, parking, swimming, learning English or gym for free and you know you are really in care.NO BARRIERS: Office of VNG is an open space because we always try to remove all barriers to help members easily shares with each other.Being a big family: Like a gift for family day. A party for the kids. We know how much your family matters.NO RANK At VNG, members are encouraged to contribute ideas and debate with the others.Be explored: Ph.D., un-academic guy, bookish girl, fashion designers ... VNGers are different and this diversity makes life more colorful.NO "OFFICE": Office is like your home. You can hang paintings, plant trees, even feed aquarium on the desk.Be showed your best: VNGers like to "mortification" with the group games such as: Fansipan climbing, waterfall rafting, go over heat mats; there activities not only are tightening friendship, but also practice their bravery.GAMING: Even if you do not make the game, stealing beans in the boss's garden or versusing with your colleagues in a sword competition play online is also an interesting way to relax.Changing the world: Creating an entertainment channel, building a social network and developing a game. On the Internet world, every single thing you did can change the lives of many people.Let's join VNG to share our mission: 'MAKE THE INTERNET CHANGE VIETNAMESE LIVES'