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Mô tả công việc
- Ensure that all guests (Japanese guests) are made to feel comfortable and welcome in a genuine warm way at all times.
- Ensure that all operating tools and equipment are in good working condition.
- Ensure the Front Desk area is clean and tidy at all times.
- Compare the housekeeping report with the actual room status to check discrepancies.
- Ensure that all telephones are answered promptly and clearly in a courteous and friendly manner while on duty.
- Up-sell rooms, F&B outlets, and other facilities whenever the opportunity arises.
- Handle messages for guests whenever required and all are delivered promptly.
- Check the validity of all kinds of going vouchers when receiving from guests.
- To be fully aware of the room's location and its layout as well as hotel layout.
- Enter and update all guest transactions immediately and accurately.
- Accurately post all miscellaneous charges into a guest account.
- Handle currency exchange transactions according to the procedures where the receipt is signed by the guest and the receipt is given to the guest for guest reference.
- Prepare and balance cashier reports and remittance envelopes at the end of each shift.
- To be aware of counterfeit currency and travel cheques.
- Ensure that all guest transactions at the front desk are signed by the guest.
- Arrange guest bills into respective files according to Accor policy and procedure.
Quyền lợi được hưởng
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities
Yêu cầu công việc
- Fluent communication in English and Japanese
- Young and good-looking
- Good team work skills
- 1-2 years' customer service experience, preferably in the hospitality field
Yêu cầu hồ sơ
![CÔNG TY CP MINASI WORLD CÔNG TY CP MINASI WORLD](https://1900.com.vn/storage/uploads/companies/logo/40/10-1697085290.png)
CÔNG TY CỔ PHẦN MINASI WORLD (Tên nước ngoài: MINA.,JSC), Mã số thuế: 0109069754, được thành lập ngày 16/01/2020, có trụ sở đăng ký kinh doanh tại Số 130 Yên Hoa, Phường Yên Phụ, Quận Tây Hồ, Hà Nội. Ngành nghề kinh doanh chính của công ty: Dịch vụ lưu trú ngắn ngày với chuỗi khách sạn nhà hàng:
- Mina HaNoi Hotel - Số 40 Hàng Buồm, Phường Hàng Buồm, Quận Hoàn Kiếm, Hà Nội;
- Carillon Boutique Hotel - Số 35 Hàng Đồng, Phường Hàng Bồ, Quận Hoàn Kiếm, Hà Nội;
- Mina Ha Noi Hotel - ngõ Huế: Grand opening....
Chính sách bảo hiểm
- Được hưởng bảo hiểm sức khỏe.
- Được hưởng bảo hiểm xã hội.
Các hoạt động ngoại khóa
- Team building
- Du lịch
- Party
- Tình nguyện
- Nghệ thuật
- Thể thao
- Câu lạc bộ
Những nghề phổ biến tại MINASI WORLD
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