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- Order coordination and delivery management: follow and update sales orders, purchasing orders and inventory status to be proactive in selling Vinabeef products to customers and buying beef, materials from suppliers. Keep track of each transaction; report and take all necessary actions to avoid negative issues.
- Receive feedback from customers in order to process and check order information, coordinate in handling customer complaints, promptly respond and handle the interactions between customers and company.
- Follow information flow of customers's orders/contract (quantity, delivery time & location, payment, debt collection...), report and propose to improve the quality of service.
- Manage information systems, documents, customer list, customer care service and related operations of Sales Department.
- Collect, analyze data and prepare sales reports daily, weekly, monthly.
- Support and co-operate with HR department and marketing department to handle other tasks in order to build, plan and develop internal processes and documentary procedures.
