Mô tả công việc
- Handling of customer enquiries and requests professionally to maximize customers’ satisfaction.
- Handling booking, shipping instruction, bill handling, A/N, D/O, e-manifest for SEA; AIR shipments.
- To assist to monitor the Operations; Documentation team.
- Perform and resolve customer dispute or complaint cases with deeply care.
- Compliance with all internal and regulatory company’s requirements and customer’s standard operating procedure.
- Closely work with Sales and other Departments to support the initiatives as and when necessary
- Follow up and manage daily shipments
- Assisting management with any assigned special tasks
Yêu cầu công việc
- Education: College or/ and above in business related field
- Having at least 1 year experience in FWD industry.
- Knowledge of handling air freight/ sea freight shipments
- Having good relationship with shipping lines/FWD companies for getting quotation
- Having experiences in AMS declaration, Air cargo.
- Having experiences in managing/supervising a small team.
- Good communication in English.
- Highly organized, able to prioritize and work well under pressure and adhere to tight deadlines.
- Good communication and interpersonal skills.
Quyền lợi được hưởng
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
- Working hours: Morning: 08:00 - 12:00, afternoon: 13:00 - 17:00 (Monday - Saturday morning)
CÔNG TY TNHH DAON TRADING AND LOGISTICS vốn 100% của Hàn Quốc. Chuyên cung ứng giải pháp vận chuyển quốc tế với nhiều đối tác lớn trong nước.
Các hoạt động ngoại khóa
- Du lịch
- Team building
- Thể thao
- Party